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Quality Assurance Specialist
2 months ago
We are seeking a highly skilled Quality Assurance Analyst to join our team at Hackensack Meridian Health. As a key member of our organization, you will play a critical role in identifying areas of improvement and working with department leaders to address them.
Key Responsibilities- Identify improvement priorities specific to each DME & Infusion area, taking into consideration regulatory & accreditation requirements of relevant agencies such as CMS, New Jersey Board of Pharmacy, New Jersey Board of Respiratory Care and The Joint Commission.
- Conduct sales order reviews to assess compliance with process, conformity to the prescriber's order and insurance regulatory standards.
- Utilize the Brightree Scorecard & Executive Dashboard features to identify and drive improvements reviewed and approved by DME & Infusion Senior Leadership.
- Monitor metrics and KPIs established by DME & Infusion Senior Leadership to accurately demonstrate improvement in quality across the DME & Infusion divisions.
- Assist with staff training and education related to quality initiatives and improvement measures based on business trends.
- Associates Degree with demonstrated relevant experience.
- Minimum of ten (10) years of experience in DME & IV operations.
- Strong Customer Service Skills.
- Proven leadership qualities.
Hackensack Meridian Health is a leading healthcare organization that is dedicated to providing high-quality care to our patients. We are committed to fostering a culture of excellence, compassion, and teamwork, and we are seeking individuals who share our values and are passionate about delivering exceptional patient care.
