Social Services Program Manager

4 weeks ago


Bronx, New York, United States BronxWorks Full time
Job Summary

As a key member of the BronxWorks team, the Social Services Program Manager will be responsible for overseeing the delivery of high-quality social services to individuals and families in need. This includes managing a team of direct service staff, providing supervision and training, and ensuring that programs are meeting contractual goals and funding requirements.

Responsibilities

* Assist the program director in recruiting, training, and supervising direct service staff
* Maintain familiarity with social services and resources available in the community
* Support direct service staff in accessing resources on behalf of clients
* Conduct routine field visits to see clients and supervise staff
* Coordinate caseloads and appointments for contracted psychiatric services
* Provide short-term therapeutic counseling and crisis intervention
* Monitor program progress and ensure programs are meeting contractual goals
* Work with the Program Director and fiscal department to plan and manage budgets and expenses

Qualifications

* Licensed Master Social Worker (LMSW)
* Valid driver's license with a clean driving record
* Experience working with diverse and trauma-impacted communities
* Strong oral and written communication skills
* Detail-oriented and resourceful with strong time management and organizational skills
* Proficiency in Microsoft Office suite and other standard business technology

Physical Requirements

* Ability to use a computer for prolonged periods
* Ability to occasionally lift and/or move up to 10 pounds
* Ability to stand, walk, or sit for long periods of time
* Ability to bend and retrieve objects and/or documents
* Ability to travel in the boroughs of New York City and its adjacent counties via public transportation

BronxWorks is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing reasonable accommodations to qualified candidates and employees pursuant to applicable law.

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