Cash and Medical Assistance Program Supervisor
4 weeks ago
World Relief is seeking a highly skilled and compassionate Cash and Medical Assistance Program Supervisor to join our team. As a key member of our Refugee Services team, you will be responsible for overseeing the implementation and management of the Refugee Cash Assistance (RCA) and Medical Assistance programs.
Key Responsibilities- Supervise daily operations of the RCA and Medical Assistance programs, ensuring compliance with program guidelines and timely service delivery.
- Collaborate with the RCA Case Management Supervisor and leadership to develop, implement, and update policies and procedures for the effective administration of the RCA and Medical Assistance programs.
- Ensure accurate and timely processing of applications, payments, and related documentation, and monitor the distribution of cash and medical assistance to ensure it meets the needs of eligible clients.
- Track key performance indicators (KPIs) and program outcomes to ensure objectives are met, and identify areas for improvement.
- Supervise program staff, including recruiting, training, and evaluating staff, interns, and volunteers working in the RCA and Medical Assistance programs.
- Provide ongoing coaching, performance feedback, and professional development opportunities to ensure high-quality service delivery.
- Set clear goals for staff, conduct regular check-ins, and monitor progress, addressing performance concerns and documenting corrective actions.
- Model Christian values through prayer, leading devotionals, and fostering a supportive Christian environment for staff and clients.
- Mature and personal Christian faith.
- Committed to the mission, vision, and values of World Relief.
- Desire to serve and empower the Church to impact vulnerable communities.
- Able to affirm and/or acknowledge World Relief's Core Beliefs, Statement of Faith, Christian Identity, and National Evangelicals For the Health of The Nation document.
- Proficient in Microsoft Office applications.
- Ability to work a flexible schedule, including occasional early mornings, evenings, and weekends.
- Bachelor's degree or at least one year of experience in an office environment.
- Valid Driver's License and good driving record.
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Cash and Medical Assistance Program Supervisor
3 weeks ago
Austin, Texas, United States World Relief Full timeJob SummaryWorld Relief is seeking a highly skilled and compassionate individual to serve as the Cash and Medical Assistance Program Supervisor. This role is responsible for overseeing the implementation and management of the Refugee Cash Assistance (RCA) and Medical Assistance programs.Key ResponsibilitiesSupervise daily operations, including...
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Austin, Texas, United States World Relief Full timeJob Summary:World Relief is seeking a highly skilled and compassionate individual to serve as a Cash and Medical Assistance Program Supervisor. This role is responsible for overseeing the implementation and management of the Refugee Cash Assistance (RCA) and Medical Assistance programs.Key Responsibilities:Supervise daily operations, including...
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