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Retirement Benefits Specialist

2 months ago


Atlanta, Georgia, United States GeorgiaGov Full time
Job Title: Retirement Counselor

At the Teachers Retirement System of Georgia, our mission is to provide exceptional service to our members and retirees. We are seeking a highly skilled Retirement Counselor to join our team in Atlanta, GA.

Job Summary

The successful candidate will be responsible for counseling and advising members on matters relating to retirement options, service credit, and member rights as provided by TRS laws, policies, rules, and regulations.

Key Responsibilities
  • Analyze member accounts to determine eligibility for retirement and service purchases based on TRS law and policies.
  • Provide individual counseling to members and their representatives, answering questions related to individual accounts and assisting with the completion of online retirement applications and applicable retirement forms.
  • Estimate monthly benefits, calculate and provide cost for members to purchase additional service credit, and process related paperwork.
  • Assess and monitor prior account activity for accuracy, making corrections as necessary.
  • Respond to inquiries from members and their families regarding TRS law and policies, required documentation, and other matters related to member accounts.
  • Perform other related duties as assigned.
Requirements

The ideal candidate will possess excellent communication and analytical skills, with the ability to work in a fast-paced environment. A strong understanding of TRS laws, policies, and regulations is essential.