Senior Operations Manager

2 hours ago

Santa Monica, California, United States Veo - Corporate Careers Full time
Job Title: Senior Manager, Central Operations

About the Role:

Veo is seeking a highly skilled Senior Manager, Central Operations to join our team. As a key member of our operations leadership team, you will play a critical role in aligning various departments with the company's strategic vision, leading initiatives that drive operations efficiency, and identifying levers for revenue growth and cost reduction.

Key Responsibilities:

  • Manage a team that designs, implements, and maintains processes, systems, mechanisms, and tools to maximize field operations productivity, safety, and engagement.
  • Lead by example with a hands-on approach to managing day-to-day operations, actively engaging with field teams to ensure seamless execution and address operational challenges in real-time.
  • Act as a business owner, transforming strategies into operational experiments that create measurable and actionable outcomes.
  • Define, launch, and drive strategic and analytical initiatives to improve customer experience, internal and external facing operational processes, working closely with cross-functional teams, executive stakeholders, and senior leadership.
  • Identify gaps, deep dive to root cause, and propose changes to existing standard work, systems, and frameworks that drive operational efficiency and cost reduction.
  • Develop scalable solutions, manage operational risks across the organization, and develop best practices that benefit the organization.
  • Identify revenue growth opportunities, develop, and present plans to key stakeholders.

Requirements:

  • 6+ years of experience in Operations Strategy, Operations, or Operations Excellence role.
  • B.S. in Business, Engineering, Mathematics, Supply Chain, Finance, or related degree. MBA is a plus.
  • Strong hands-on management experience, with a proven ability to work directly with field teams to implement and oversee operational improvements at the ground level.
  • Experience managing and leading operations teams across multiple locations.
  • Problem-solving, analytical skills, and implementation abilities.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Experience in project and OKR management.
  • Excellent communication skills. Comfortable developing and presenting reports.
  • Experience or desire to work in a fast-paced operations environment.
  • Thrives in a heavily multifunctional work environment.
  • Willingness to travel up to 40% of the time.
  • Excited about getting immersed in field operations and firsthand identifying opportunities and implementing new processes.

What We Offer:

  • Unlimited PTO.
  • Medical/dental/vision coverage.
  • 401k.
  • Opportunity to work in a fast-paced, early-stage technology company.
  • Veo credits.
  • Commitment to professional development and mentorship.

Compensation:

The base salary range for this full-time position is $140,000 - $160,000 + Annual Performance Bonus + Equity (Stock Options) + Full Range of Benefits. Veo is a total compensation company, and pay is determined by geographic cost of labor and additional factors, including job-related skills, experience, and relevant education or training - so not all candidates will be eligible for the upper end of the salary range. Our total compensation package for this role, including bonus potential, ranges from $150,500 to $180,000 per year. While this is our expected range, bonuses for this role are designed to have unlimited upside potential, so additional earning opportunities may be available.

Note: Veo benefit, bonus, and stock programs may be subject to eligibility requirements and other terms of the applicable plan or program. The listed range is a good faith estimate, and exact compensation and total package may vary depending on market conditions and performance.

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