Program Operations Manager

2 weeks ago

Philadelphia, Pennsylvania, United States L3Harris Technologies Full time

Job Overview:

Key Responsibilities:

The Program Operations Manager (POM) will act as the principal representative for Production Operations, ensuring the fulfillment of cost and timeline commitments to both the Program Office and external stakeholders. The POM will serve as the main liaison between Operations and the Program Management Office (PMO), as well as other departments such as Engineering, Supply Chain, Quality, and Finance, coordinating production operations' action plans and requirements. The POM will collaborate with fellow POMs to address priority conflicts on the production floor, supporting all program goals.

The POM will take on the role of Earned Value Management Control Account Manager (CAM), responsible for setting and maintaining labor baselines while evaluating Risks & Opportunities. The POM will formulate and implement manufacturing program strategies and timelines to guarantee effective production execution with appropriate staffing levels. The POM will guide the manufacturing support team through problem-solving initiatives by comprehending program objectives, trade-offs, and schedules. Additionally, the POM will oversee the implementation of make/buy policies and assess the capital expenditures necessary to achieve program goals for assigned projects. The POM will also assist in preparing proposals for new business opportunities and modifications to existing programs. Furthermore, the POM will engage in Capacity Planning by providing insights on future workload forecasts to the Plant's Master Scheduling Team and collaborating with them to maintain manufacturing and testing schedules for ongoing projects. The POM will play a crucial role in developing process enhancements aimed at improving cost and schedule performance by leading and involving cross-functional teams to identify and leverage areas of opportunity.

The POM will be accountable for L3Harris Technologies' Maritime Power and Energy Solutions (MPES) Philadelphia site programs, which encompass the production of sophisticated electronic and power conversion systems utilized in U.S. Navy maritime applications. The POM's responsibilities will span multiple programs with an annual sales volume of approximately $40M and will report directly to the Site Operations Lead / Senior Manager of Operations.

Essential Duties:

Holds authority and accountability for the technical scope, schedule, and cost associated with required operational activities on assigned programs. Acts as the primary contact for technical, cost, risk/opportunity, and schedule performance related to assigned programs. Collaborates with other Integrated Project Team (IPT) Leads, Functional Managers, and leadership to foster successful action planning and execution. Engages frequently with various functions (e.g., Design Engineering, Contracts, Manufacturing) and the program office. Contributes to the overall Program by providing schedule inputs and modifications to the Integrated Master Schedule (IMS), ensuring timely and effective change management processes. Monitors the Rolling Action Item List (RAIL) performance, ensuring immediate attention to issues and the swift implementation of corrective actions and recovery plans. Plans and coordinates activities to support the verification and validation of new processes and product enhancements. Supports multidisciplinary program reviews and presentations throughout various development phases, certification, and production readiness with internal and external stakeholders. Demonstrates a solid understanding and application of Earned Value Management principles. Engages in Project Management activities. Oversees Material/Production Planning and Scheduling. Facilitates Operations, Manufacturing, and Quality involvement in design development to identify and resolve manufacturability, testability, and inspectability challenges. Aids the organization in developing and implementing operational philosophies and business strategies. Develops, implements, and sustains success metrics, incorporating best practices and effectively communicating improvements. Manages behavior, performance, and key deliverables across a matrix organization effectively.

Qualifications:

Bachelor's Degree in Operations Management, Engineering, Supply Chain, or a related field. A minimum of 3+ years of experience leading a multi-functional, technically oriented Integrated Product Team in an operational setting. Significant experience with Earned Value Management (EVM) execution; adept at creating and managing budgets for operational and capital expenses. Experienced in all phases of manufacturing and program management (development, planning, conceptual design, requirements definition, preliminary design, prototyping, testing and evaluation, integration, and production entry). Extensive background in manufacturing; preferably with experience in Shop Operations. Knowledge in Operations Planning, Quality Assurance, and Continuous Improvement is also desirable. Strong analytical and technical writing skills in operations and engineering, with the ability to effectively communicate, present data, and explain results to leadership, peers, and subordinates. Proven capability to prioritize assignments and manage multiple tasks simultaneously. Demonstrated experience in project management, including the establishment of detailed, resource-loaded, logic-driven schedules. Familiarity with the assembly and testing of electronic components or systems. Proficient in computer-based project management tools for resource planning, scheduling, and cost monitoring. Experience in preparing and presenting business status updates, presentations, and business cases to executive leaders and external clients. Excellent verbal and written communication abilities. Strong strategic thinking and problem-solving skills. Proven experience in identifying process constraints, developing improvement plans, and implementing processes for enhancement. Advanced proficiency in MS Office products, including Project, Excel, Word, and PowerPoint. Skilled in deploying and utilizing Lean and Six Sigma manufacturing tools/methods. Capable of managing, coaching, training, and motivating teams in a technical environment. Exceptional interpersonal and coaching skills for collaboration across all organizational levels. Ability to obtain and maintain a secret security clearance. U.S. Citizenship is required.

Preferred Experience/Education Qualifications/Comments:

MS in Engineering Management / Industrial Engineering or MBA.

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