Logistics Manager

4 weeks ago


Niagara Falls, New York, United States Ryder System, Inc. Full time

Ryder System, Inc. Job Description

Job Title: Driver Manager

Job Summary:

The Driver Manager is responsible for managing and coaching drivers in an assigned geographical area. This role involves ensuring drivers have a positive employee experience, meeting customer expectations, and maintaining a positive attitude to strengthen driver engagement.

Key Responsibilities:

  • Directly manage the day-to-day work of drivers.
  • Responsible for professional, timely, and effective internal and external driver interactions via phone calls and system messages.
  • Maintain driver detention time.
  • Review Lytx events and coach drivers accordingly.
  • Document behaviors in Workday.
  • Issue Risk Associated Behaviors (RABs) according to Ryder policy.
  • Review HOS violations in Geotab and coach drivers on related violations.
  • Document violations in Workday as necessary.
  • Responsible to ensure the tracking of driver attendance, pay, status, etc., in Workday.
  • Provide ongoing direction and leadership to drivers to ensure excellent customer service, KPI achievement, and driver development.
  • Collaborate with others in the company to identify and implement local and national creative solutions to improve driver retention.
  • Manage driver payroll and ensure drivers have quality time at home.
  • Ensure driver training is in compliance.

Additional Responsibilities:

  • Perform other duties as assigned.

Requirements:

  • Makes decisions in a timely manner.
  • Strong oral and written communications skills.
  • Ability to create and maintain professional relationships within all levels of the organization.
  • Ability to work independently and as a member of a team.
  • Flexibility to operate and self-driven to excel in a fast-paced environment.
  • Capable of multi-tasking, highly organized, with excellent time management skills.
  • Detail-oriented with excellent follow-up practices.
  • Strong leadership skills.
  • Ability to engage and coach employees.
  • Creatively problem-solve.
  • Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is required.
  • Logistics industry knowledge is advanced required.
  • Knowledge and understanding of Customer/Company local and Federal regulations are advanced required.
  • Fundamental knowledge of Supply Chain Management components is intermediate required.

Qualifications:

  • . diploma/GED required.
  • Bachelor's degree preferred in Business, Logistics, Supply Chain.
  • Two (2) years or more relevant experience in supply chain, logistics, warehouse, or industry-related field preferred.
  • Two (2) years or more direct supervisory/leadership experience required.
  • Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is required.
  • Logistics industry knowledge is advanced required.
  • Knowledge and understanding of Customer/Company local and Federal regulations are advanced required.
  • Fundamental knowledge of Supply Chain Management components is intermediate required.

Travel: 10-20%

DOT Regulated: None

In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options, and performance-based annual cost of living increases, we are proud to offer:

  • Comprehensive training and the ability to continue your professional development.
  • Regional and local Ryder resources to help guide and support as we grow this offering.
  • The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
  • 12 weeks of paid maternity leave.
  • Additional day of Paid Time Off for Military Veterans.

You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration, and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.

In addition, YOU are the management and professional representative of the Ryder organization.

#FB

#INDexempt

#LI-RF

Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc. The salary for this position ranges from $62k to $67k.

Job Category: Logistics



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