Logistics Manager
4 weeks ago
Ryder System, Inc. Job Description
Job Title: Driver Manager
Job Summary:
The Driver Manager is responsible for managing and coaching drivers in an assigned geographical area. This role involves ensuring drivers have a positive employee experience, meeting customer expectations, and maintaining a positive attitude to strengthen driver engagement.
Key Responsibilities:
- Directly manage the day-to-day work of drivers.
- Responsible for professional, timely, and effective internal and external driver interactions via phone calls and system messages.
- Maintain driver detention time.
- Review Lytx events and coach drivers accordingly.
- Document behaviors in Workday.
- Issue Risk Associated Behaviors (RABs) according to Ryder policy.
- Review HOS violations in Geotab and coach drivers on related violations.
- Document violations in Workday as necessary.
- Responsible to ensure the tracking of driver attendance, pay, status, etc., in Workday.
- Provide ongoing direction and leadership to drivers to ensure excellent customer service, KPI achievement, and driver development.
- Collaborate with others in the company to identify and implement local and national creative solutions to improve driver retention.
- Manage driver payroll and ensure drivers have quality time at home.
- Ensure driver training is in compliance.
Additional Responsibilities:
- Perform other duties as assigned.
Requirements:
- Makes decisions in a timely manner.
- Strong oral and written communications skills.
- Ability to create and maintain professional relationships within all levels of the organization.
- Ability to work independently and as a member of a team.
- Flexibility to operate and self-driven to excel in a fast-paced environment.
- Capable of multi-tasking, highly organized, with excellent time management skills.
- Detail-oriented with excellent follow-up practices.
- Strong leadership skills.
- Ability to engage and coach employees.
- Creatively problem-solve.
- Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is required.
- Logistics industry knowledge is advanced required.
- Knowledge and understanding of Customer/Company local and Federal regulations are advanced required.
- Fundamental knowledge of Supply Chain Management components is intermediate required.
Qualifications:
- . diploma/GED required.
- Bachelor's degree preferred in Business, Logistics, Supply Chain.
- Two (2) years or more relevant experience in supply chain, logistics, warehouse, or industry-related field preferred.
- Two (2) years or more direct supervisory/leadership experience required.
- Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is required.
- Logistics industry knowledge is advanced required.
- Knowledge and understanding of Customer/Company local and Federal regulations are advanced required.
- Fundamental knowledge of Supply Chain Management components is intermediate required.
Travel: 10-20%
DOT Regulated: None
In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options, and performance-based annual cost of living increases, we are proud to offer:
- Comprehensive training and the ability to continue your professional development.
- Regional and local Ryder resources to help guide and support as we grow this offering.
- The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
- 12 weeks of paid maternity leave.
- Additional day of Paid Time Off for Military Veterans.
You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration, and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.
In addition, YOU are the management and professional representative of the Ryder organization.
#FB
#INDexempt
#LI-RF
Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc. The salary for this position ranges from $62k to $67k.
Job Category: Logistics
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