Driver Manager

5 months ago

Niagara Falls, United States Ryder System, Inc. Full time

RyderDriver Manager - DTS FLEX

Niagara Falls, NY, 14301, USA

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. ()

MOVE YOUR CAREER FORWARD WITH RYDER

Be a vital player for one of the largest and most recognizable names in

Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World

We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU

Summary

The Driver Manager directly manages the drivers for an assigned geographical area. This purpose of this role is to manage and coach these drivers on their jobs and safety; to ensure they are having a positive employee experience at Ryder; and, to ensure we meet our customer's expectations.

Essential Functions

Directly manage the day to day work of the drivers.

Responsible for professional, timely and effective internal and external drivers interaction via phone calls and system messages, by building and maintaining a positive attitude to strengthen driver engagement in order to minimize turnover and improve driver satisfaction and productivity.

Maintain driver detention time.

Review any Lytx events and coach drivers accordingly. Document behaviors in Workday. Issue Risk Associated Behaviors (RABs) according to Ryder policy,

Review HOS violations in Geotab and coach drivers on the related violations. Document violations in Workday as necessary.

Responsible to ensure the tracking of driver attendance, pay, status, etc., in Workday.

Provide ongoing direction and leadership to drivers to ensure excellent customer service, KPI achievement and the development of our drivers.

Collaborate with others in the company to identify and implement local and national creative solutions to improve driver retention.

Manage driver payroll, and ensure drivers have quality time at home.

Ensure driver training is in compliance.

Additional Responsibilities

Performs other duties as assigned.

Skills and Abilities

Makes decisions in a timely manner

Strong oral and written communications skills

Other Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

Ability to work independently and as a member of a team

Flexibility to operate and self-driven to excel in a fast-paced environment

Capable of multi-tasking, highly organized, with excellent time management skills

Detail oriented with excellent follow-up practices

Strong leadership skills

Ability to engage and coach employees

Creatively Problem Solve

Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required advanced required

Logistics industry knowledge advanced required

Knowledge and understanding of Customer/Company local and Federal regulations advanced required

Fundamental knowledge of Supply Chain Management components intermediate required

Qualifications

. diploma/GED required

Bachelor's degree preferred in Business, Logistics, Supply Chain

Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field. preferred

Two (2) years or more direct supervisory/leadership experience required

Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required

Logistics industry knowledge advanced required

Knowledge and understanding of Customer/Company local and Federal regulations. advanced required

Fundamental knowledge of Supply Chain Management components. intermediate required

Travel: 10-20%

DOT Regulated: None

In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:

Comprehensive training and the ability to continue your professional development

Regional and local Ryder resources to help guide and support as we grow this offering.

The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.

12 weeks of paid maternity leave.

Additional day of Paid Time Off for Military Veterans.

You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.

In addition, YOU are the management and professional representative of the Ryder organization.

#FB

#INDexempt

#LI-RF

Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc. The salary for this position ranges from $62k to $67k.

Job Category: Logistics

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