Host and Guest Experience Specialist
4 weeks ago
You will be an integral part of our team at Cliff House Maine, creating exceptional experiences for our guests. Your responsibilities will include greeting and seating guests, maintaining the dining room, and ensuring excellent service.
Key Responsibilities
- Warmly welcome guests into the restaurant and ensure a seamless dining experience.
- Support the restaurant team in maintaining a clean and organized dining area.
- Communicate effectively with team members to address guest needs and requests.
- Take initiative to resolve guest complaints and create a positive impression.
- Multi-task with ease, maintaining an organized host stand or work area.
- Thank guests for their visit and invite them to return.
Qualifications
- Flexibility: We require flexibility with work days and hours, but it's also a fun and rewarding environment.
- Experience: Previous experience in providing excellent service to others is preferred.
- Knowledge: Familiarity with restaurant terminology and food service techniques is a plus.
- People Person: You should be a people person who enjoys creating experiences for others.
- Great Communicator: Effective communication in English, both verbally and in writing, is essential.
Company Overview
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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