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Dining Room Support Specialist

1 month ago

Cape Neddick, Maine, United States Cliff House Maine Full time
Job Summary

You will be an integral part of our team, creating unique experiences for our guests. Your responsibilities will include supporting the serving staff, ensuring prompt service, and maintaining dining room cleanliness to guarantee guest satisfaction.

Benefits:
  • Comprehensive health, dental, and vision insurance
  • Life and AD&D insurance
  • Long-term disability insurance
  • Voluntary accident and critical illness plans
  • Optional supplemental life insurance
  • 401k match of 100% for 5%
  • Tuition reimbursement program
  • Referral bonuses
  • Hotel, restaurant, spa, and retail discounts at our portfolio of hotels
  • Paid time off - earn up to 2 weeks of PTO within your first year
Responsibilities:
  • Proactively support the restaurant team by clearing tableware, napkins, and refuse from tables.
  • Ensure restaurant cleanliness by wiping down tables and chairs and clearing debris from the floor and surrounding area.
  • Deliver prompt service by resetting tables in a timely manner.
  • Proactively support the restaurant team while monitoring dining room activity.
  • Collaborate with team members to communicate any special needs or guest requests.
  • Utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty.
Qualifications:
  • Flexibility - we're a demanding business, but it's also a lot of fun.
  • Experience - previous experience providing service to others is preferred.
  • Knowledge - familiarity with restaurant terminology and food service techniques is required.
  • People person - the best part of serving others is creating experiences that go beyond the expected.
  • Great communicator - providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
  • Passion - we're looking for someone who wants to grow and develop their talents into the role of a server or bartender and beyond.