Birthday Party Coordinator

3 days ago


MagstattleBas, Grand Est, United States Spare Time Entertainment Full time
Birthday Party Host Job Description

At Spare Time Entertainment, we're seeking a highly skilled and enthusiastic Birthday Party Host to join our team. As a key member of our party hosting team, you'll be responsible for delivering exceptional guest experiences and ensuring seamless event execution.

Key Responsibilities:
  • Event Planning and Execution: Collaborate with our Event Planners to plan and execute birthday parties, including making confirmation calls, offering party enhancements, and scheduling Party Patrol teams.
  • Team Training and Development: Plan and conduct training sessions for new team members and provide ongoing education and support to veteran team members.
  • Guest Support and Supervision: Provide supervision and support to party staff to ensure efficient event execution and meet with each party parent during the event to proactively address any issues.
  • Party Area Preparation: Assist in preparing party areas and tables with required party supplies.
  • Guest Greeting and Escort: Greet guests and escort them to the party area.
  • Activity Coordination: Assist with coordinating party activities times with guests and teammates within each department.
  • Party Patrol Oversight: Oversee the Party Patrol during the party bowling experience and party gaming experience in arcade, laser tag, and/or escape room (where applicable).
  • Food and Beverage Service: Place food and beverage orders into the kitchen via paper order form or ringing through the register and ensure timely delivery to the party area.
  • Event Breakdown and Clean-up: Assist with event breakdown and clean-up to enable faster area turnover for other guests.
  • Front Desk Support: Assist the front desk team with managing the birthday tab on the register and collecting birthday payments through the register.
  • Paperwork and Administration: Gather all required paperwork for shifts and interact professionally with guests and team members using Spare Time Service Standards (Code S.E.R.V.E.).
Requirements:
  • Education: High school diploma or equivalent preferred.
  • Experience: 2+ years of guest service experience in a comparable field.
Work Environment:

The noise level can be loud, and the work environment may include lighting effects such as lasers and strobes. This role requires working with large crowds and children.

Physical Demands:

The physical demands of this role include standing and walking for extended periods and lifting up to 50 pounds.



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