Customer Experience Director
6 days ago
BGB Group is a leading healthcare communications agency that provides a wide range of services to its clients in the pharmaceutical industry. Our team is passionate about developing and implementing innovative customer experience strategies that drive business growth and customer loyalty.
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New York, New York, United States T&Pm Full timeWe are seeking a seasoned Senior Account Director to lead our customer strategy and delivery efforts in the United States. This role will be instrumental in establishing key senior client relationships across multiple business functions of a household entertainment brand and developing strategies that drive tangible results.About UsT&Pm is a leading...
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Customer Experience Director
1 day ago
New York, New York, United States Material Bank Full timeJob Overview">We are seeking a strategic and results-driven Senior Manager, Customer Experience to lead our customer-facing teams and ensure an exceptional customer experience.">About Material Bank">Material Bank is the world's largest material marketplace for the architecture and design industry, providing the fastest and most powerful way to search and...
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Customer Experience Strategy Director
6 days ago
New York, New York, United States BGB Group Full timeJob OverviewBGB Group, a healthcare communications agency, is seeking a Director, Engagement Strategy to lead comprehensive customer experience initiatives.Responsibilities:POV Development: Create and disseminate point of view documents on emerging CX trends, technologies, and best practices.Customer Journey Mapping: Design detailed customer journey maps...
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Digital Experience Director
5 days ago
New York, New York, United States Capital One Full timeWe are seeking a highly skilled Digital Experience Director to join our Consumer Card and Bank team focused on Acquisition and Welcome Experiences.As a Digital Experience Director, you will work across the end-to-end user journey to help people find, apply for and onboard to our products. You will be passionate about crafting effective customer conversations...
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Digital Experience Director
19 hours ago
New York, New York, United States Vimerse InfoTech Inc Full timeAbout Vimerse InfoTech Inc">We are a forward-thinking company that values innovation and creativity. Our team is passionate about delivering exceptional digital experiences that exceed our customers' expectations.">Job Title: Digital Experience Director">We are seeking a highly skilled Digital Experience Director to join our online team and contribute to...
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Studio Experience Director
5 days ago
New York, New York, United States Peachy Studio Full timeUnlock Your Potential as a Studio Experience DirectorPeachy Studio is revolutionizing the world of wellness, and we're looking for a talented individual to join our team as a Studio Experience Director. This role is not just about managing a studio; it's about creating an exceptional experience for our clients and fostering a positive work environment for...
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Sales and Customer Experience Director
6 days ago
New York, New York, United States Chico's Full timeAs a Sales Lead at Chico's, you will be responsible for driving sales and promoting a customer-focused culture in our stores. Your goal will be to establish clear expectations, motivate your team, and achieve sales and productivity goals.Key ResponsibilitiesDrive Sales and Results: Establish and communicate clear sales expectations, hold yourself and your...
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Consumer Experience Director
5 days ago
New York, New York, United States StubHub Full timeAt StubHub, we are redefining the live event experience on a global scale. Our mission is to provide a safe and convenient way for fans to discover, buy, and sell tickets to their favorite live events.About the RoleWe are seeking an experienced Consumer Experience Director to join our team in New York, NY. As a key member of our CX team, you will be...
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Director of Employee Experience
4 weeks ago
New York, New York, United States Democracy Prep Public Schools Full timeJob DescriptionJob Title: Director of Employee ExperienceJob Summary:We are seeking a highly skilled and experienced Director of Employee Experience to join our team at Democracy Prep Public Schools. The successful candidate will be responsible for leading the development and implementation of strategies to enhance the overall employee experience across our...
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Director of Customer Journey
3 days ago
New York, New York, United States Visitt Full timeJob DescriptionWe are seeking a highly skilled Director of Customer Journey to lead our customer experience team. This role requires a strong leader who can develop and implement a comprehensive customer success strategy, ensuring seamless onboarding and retention processes.About the RoleDevelop and execute a customer success strategy that aligns with...
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Digital Product Director
6 days ago
New York, New York, United States RemoteWorker CA Full time**About Us**At RemoteWorker CA, we believe in creating innovative digital experiences that delight our customers. Our team of experts is passionate about delivering world-class products that make a real impact.**Job Summary**We are seeking an experienced Digital Product Director to lead the development of our product portfolio. As a key member of our team,...
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Senior Experience Director
6 days ago
New York, New York, United States Dentsu Full timeDentsu Creative US is a renowned hub for audacious thinkers and award-winning collaborators who leverage local expertise to deliver innovative solutions. Our Modern Creative mandate focuses on unlocking sustained growth through the strategic blend of global excellence and local knowledge. As Senior Experience Director, you will be responsible for driving...
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Cyber Risk Director for Developer Experience
7 days ago
New York, New York, United States Capital One Full timeCybersecurity ExpertiseCapital One is seeking an experienced Cyber Risk Director to lead our Developer Experience Technology and Product Leadership Team.This role requires a strong background in cybersecurity, risk management, and technology leadership. As a Cyber Risk Director, you will be responsible for developing and implementing risk management...
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Senior Experience Design Director
6 days ago
New York, New York, United States The Farmer's Dog Full timeThe Farmer's Dog is a company on a mission to revolutionize pet health and provide dogs and their humans with honest, smart, and simple care.OverviewWe are looking for an experienced design director to lead our product design team in shaping the future of pet care. As a Senior Experience Design Director, you will be responsible for elevating our design...
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New York, New York, United States Verizon Full timeAs an Associate Director of Experience Design at Verizon, you will lead and manage teams to create best-in-class design solutions that support the account and device management needs of millions of customers across a large consumer presence in America. You'll collaborate with partners across product, technology, and business to deliver experiences that meet...
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Customer Experience Enhancement Manager
4 days ago
New York, New York, United States Away Full timeAbout the RoleWe are seeking a skilled Customer Experience Enhancement Manager to join our Quality Assurance team at Away. This role reports to the Senior Director of Quality Assurance & Packaging and is responsible for directing personnel and resources towards providing quality, cost-effective value-added services across product categories.Key...
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Patient Experience Director
5 days ago
New York, New York, United States Morrison Healthcare Full timeJob OverviewMorrison Healthcare, a leading national food and nutrition services company, is seeking a skilled Patient Experience Director to oversee all patient experience activities within assigned systems. This role involves monitoring patient satisfaction initiatives, ensuring compliance with client and regulatory requirements, and promoting employee...
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Digital Experience Director
6 days ago
New York, New York, United States Weill Cornell Medical College Full timeCompany OverviewWeill Cornell Medicine is a leading academic medical center dedicated to delivering exceptional patient care, conducting innovative research, and educating the next generation of physicians and scientists.Job SummaryWe are seeking an experienced Digital Experience Director to lead our web production team in creating seamless digital...
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Travel Experience Director
2 days ago
New York, New York, United States Fora Travel Full timeAbout Fora TravelFora Travel is a pioneering platform revolutionizing the travel industry by empowering individuals to turn their passion for travel into a thriving business. We provide a comprehensive suite of tools, cutting-edge technology, and exclusive partnerships to support our advisors in delivering exceptional travel experiences.Job OverviewWe are...
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Product Director
4 days ago
New York, New York, United States Spring Health Full timeDrive Growth and Deliver Exceptional Member ExperiencesWe're seeking an experienced Product Director to lead our Member Experience team at Spring Health. In this role, you'll be responsible for developing and executing strategies that drive growth, improve member satisfaction, and deliver exceptional user experiences.As a Product Director, you'll work...