Software Testing Analyst

2 weeks ago


Tempe, Arizona, United States JCO Workforce Solutions, LLC Full time

Position Summary: The Quality Assurance Specialist plays a crucial role in ensuring the integrity and performance of the company's software systems. This position emphasizes thorough testing and documentation to enhance the functionality and reliability of our Business Intelligence solutions.

Core Responsibilities:

  • Perform quality assurance evaluations for various applications, websites, databases, and systems, focusing on moderately complex tasks.
  • Develop and execute comprehensive testing strategies, plans, and scripts, ensuring quality documentation for diverse systems and applications.
  • Conduct in-depth analysis of business requirements to fully understand the needs and their implications on existing processes and system capabilities.
  • Collaborate with team members to articulate and refine system features, functions, and workflows.
  • Establish and manage defect tracking processes for applications and systems.
  • Review application functionalities to validate automated testing solutions.
  • Provide insights into quality assurance methodologies and recommend effective testing strategies.
  • Deliver advanced support, including on-call assistance for critical issues outside regular hours, troubleshooting complex production challenges, and fostering collaboration with other IT teams.
  • May act as the project Quality Lead, offering training and technical mentorship.
  • Work with both internal and external stakeholders to promote a quality-focused strategy and execution.
  • Create or revise project documentation in accordance with Agile methodologies and standards.
  • Participate in or lead initiatives aimed at enhancing processes, procedures, guidelines, and metrics for the Quality Assurance team and the broader IT organization.
  • Provide technical guidance and mentorship, consulting with other teams to deliver technology solutions that meet business needs.
  • Stay updated on industry trends, technologies, and best practices.

Required Skills and Competencies:

  • Exceptional attention to detail, strong organizational skills, and excellent communication capabilities.
  • Self-motivated with a proactive and innovative approach to problem-solving.
  • Demonstrated ability to work collaboratively within a team environment.

Educational Qualifications:

  • A Bachelor's degree in Computer Information Systems or a related field is required.

Experience Requirements:

  • At least 5 years of experience in a Software Quality Assurance capacity is essential.
  • Advanced proficiency in Excel is required.
  • Experience in crafting complex SQL queries is necessary.
  • Background in data and analytics testing is preferred.
  • Familiarity with XLCubed is an advantage.
  • Experience in Finance or accounting is highly beneficial.
  • Proven experience working in a collaborative team setting.


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