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Bilingual Customer Service Representative

2 months ago

Charlotte, North Carolina, United States The LaSalle Group Full time

The LaSalle Group is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients in a fast-paced environment.

  • Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Communicate effectively with customers via phone, email, or written correspondence
  • Act as a liaison between customers and internal teams to ensure seamless issue resolution
  • Initiate and terminate services as requested by customers

Requirements:

  • Bachelor's degree in a related field or equivalent experience
  • 1+ years of customer service experience in a call center or similar environment
  • Strong computer skills, including Microsoft Word and Outlook, as well as experience working in sales CRM's/platforms

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

About The LaSalle Group:

  • We are a leading provider of direct hire and temporary staffing services
  • We specialize in placing top talent in a variety of industries, including accounting, finance, marketing, and more
  • We are committed to providing exceptional service to our clients and candidates