Bilingual Customer Service Representative
1 week ago
We are seeking a highly skilled Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our wholesale and retail customers, ensuring their needs are met and exceeded.
Key Responsibilities- Provide prompt and professional service to customers via phone, email, and in-person
- Assist customers in determining their needs and providing recommendations for Sherwin-Williams products
- Resolve customer concerns in a timely and effective manner
- Maintain accurate work order files and formulas
- Stock shelves, set up displays, and assist with deliveries
- Suggest ways to improve sales and customer satisfaction
- Must be at least 18 years of age
- Legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Fluent in English and Spanish
- Able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Willing to work scheduled hours, including evenings and weekends, with or without reasonable accommodation
- Valid, unrestricted Driver's License
- High School diploma or GED
- At least one (1) year experience in a delivery, retail, or customer service position
- Previous experience selling paint and paint related products
- Previous experience operating tinting and mixing equipment
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Bilingual Customer Service Representative
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