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Night Audit/Front Desk Representative

4 weeks ago

North Platte, Nebraska, United States Holiday Inn Express Full time
Job Summary

We are seeking a highly skilled and customer-focused Night Audit/Front Desk Agent to join our team at Holiday Inn Express. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a smooth stay for our valued guests.

Key Responsibilities
  • Register guests and assign rooms in a timely and efficient manner
  • Accommodate special requests and ensure guest satisfaction
  • Balance accounts from the day shift and assist guests with overnight requests
  • Work independently and as part of a team to achieve excellent customer care
Requirements
  • Proven ability to work independently and as part of a team
  • Excellent communication and problem-solving skills
  • Ability to work accurately and efficiently in a fast-paced environment
  • Positive attitude and a passion for delivering exceptional guest service
What We Offer
  • On-the-job training and development opportunities
  • Free uniforms and a fun work environment
  • An awesome benefits package and competitive compensation
  • The chance to be part of a dynamic and growing team

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.