Guest Services Coordinator

1 week ago


Montclair, California, United States Robbins Brothers Full time
Robbins Brothers Customer Engagement Specialist

Company: Robbins Brothers

Job Overview:

The Customer Engagement Specialist role at Robbins Brothers offers a unique opportunity to delve into the essentials of retail operations and the jewelry sales sector. This entry-level position encompasses a variety of tasks, including warmly greeting guests, processing transactions at the point of sale, addressing service inquiries, assisting with custom orders, and maintaining communication with clients through various channels. Additionally, this role involves collaborating with the management team on different facets of store operations while adhering to company standards and values.

Key Responsibilities:

  • Professionally greet and welcome all guests
  • Accurately manage point of sale transactions
  • Address service or repair inquiries
  • Assist with custom order requests
  • Oversee product inventory
  • Maintain communication with clients via phone and email

The ideal candidate will exhibit outstanding communication abilities, a strong service-oriented approach, and effective task prioritization skills. They should also demonstrate a dedication to upholding company standards and values while delivering exceptional customer service.



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