Customer Service and Sales Representative
2 weeks ago
Are you enthusiastic about assisting others? At Massage Envy Franchising, LLC, we empower and motivate you to excel while collaborating to ensure clients achieve their wellness goals.
As a united team, we are dedicated to providing an exceptional experience and expanding our member community to support more individuals on their wellness journey.
Benefits:
Competitive base salary along with bonuses and commissions
Comprehensive healthcare options including medical, dental, and vision plans
401(k) retirement plan
Paid time off for full-time team members
Employee referral incentive program
Employee Assistance Program
Flexible scheduling to enhance work/life balance
Extensive training on products and services
Complimentary massage, skincare, or stretch service each month
Discounts on all products
Qualified Candidates:
Possess a high school diploma (or equivalent) and prior experience in retail or sales (preferred)
Exhibit critical thinking skills with strong mathematical and computer abilities, capable of multitasking
Demonstrate excellent interpersonal skills and the ability to build positive relationships with clients
Advocate for total body care with a general understanding of massage and skincare services
Day-to-Day Responsibilities:
Deliver exceptional customer service and ensure every client feels valued and appreciated
Advocate for the importance of Total Body Care by informing clients about new and enhanced services, promoting the Massage Envy Wellness Program, scheduling future appointments, and encouraging retail purchases based on recommendations from service providers
Facilitate clinic operations by welcoming clients, arranging services, managing phone inquiries, responding to emails, and addressing client questions
Assist in growing and retaining a client base through in-person interactions and phone/email outreach
Culture & Support:
Leadership that is committed to YOUR success through training and development
Recognition programs (such as Sales Associate of the Year)
A supportive community that values individuality and knowledge sharing
If you are eager to join a thriving community with experienced professionals who share your passion, we look forward to connecting with you.
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