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Full-time Medical Receptionist Position

2 months ago

Chicago, Illinois, United States Bright Light Medical Imaging Full time
Position Overview

Salary:
At Bright Light Medical Imaging, we pride ourselves on being a reputable multi-location Diagnostic Imaging Center dedicated to delivering exceptional patient care. Our state-of-the-art facilities provide advanced technology typically found in hospitals, but at more accessible costs. We are committed to creating a warm and inviting environment that emphasizes personalized healthcare. Our mission is to ensure compassionate and outstanding care every day while positively impacting our communities. We foster a vibrant workplace that encourages our employees to learn, grow, and excel. Our relentless pursuit of skilled professionals is what drives Bright Light forward.

Ideal Candidate:

Full-time Medical Receptionist (Polish Speaking)

Responsibilities:

  • Welcome patients with professionalism and courtesy, both in person and via phone.
  • Manage incoming calls by answering, screening, and directing them appropriately.
  • Assist patients with check-in forms, maintain accurate patient records, and process relevant payments.
  • Handle clerical account processing while ensuring patient confidentiality in accordance with HIPAA regulations.
  • Schedule and confirm clinical appointments using our medical records system.
  • Ensure accurate scheduling of orders, including patient names, exam types, referring providers, and authorization requests.
  • Provide administrative support in collaboration with internal teams.
  • Notify technologists of patient arrivals and assist in managing patient flow.
  • Understand standard insurance protocols for referrals, authorizations, co-payments, and deductibles.
  • Obtain necessary authorizations for scheduled services, providing clinical documents as needed.
  • Perform additional duties as assigned.
  • Ability to alternate between sitting for extended periods, frequent standing, lifting, reaching, and stooping. Must be able to lift up to 15 lbs.

Desired Qualities:

  • Professional and customer-focused attitude.
  • Strong verbal communication skills.
  • Ability to maintain composure in a fast-paced environment.
  • Organized with a keen attention to detail.
  • Flexibility to adapt to changes quickly.
  • Resourceful and proactive in problem-solving.
  • Effective multitasking and time management skills.

Qualifications:

  • High School Diploma or GED.
  • Prior experience in a medical or office setting is preferred.
  • Experience with data entry and word processing.
  • Knowledge of medical terminology is advantageous.
  • Fluency in Polish is required.

Benefits:

  • Competitive salary and opportunities for advancement.
  • Paid on-site training.
  • 401(k) plan with company matching.
  • Multiple health insurance options.
  • Paid time off and designated holidays.
  • Annual uniform allowance.
  • Quarterly appreciation events.