Business Development Representative
2 days ago
At IEWC US, we are seeking a highly skilled Account Manager to drive our inside sales efforts and provide exceptional customer experience. As a key member of our sales team, you will be responsible for developing business plans and growth strategies to significantly grow Gross Profit $ for a defined list of accounts.
Key Responsibilities:- Develop annual account sales plans in partnership with the Business Development Manager (BDM) or VP of Sales, consistent with the Company's goals and objectives.
- Implement business plans and sales strategies for targeted accounts to achieve growth goals.
- Build sales pipeline in line with sales targets through utilization of the IEWC sales process and manage these opportunities.
- Identify customer needs and tailor specific solutions that create value to the customer and profitability to IEWC.
- Develop accounts by reviewing customer buying history and focusing on cross-selling and upselling activities.
- Qualify customers to understand their business goals and document this information in the CRM.
- Develop relationships with key decision-makers at the customer using the IEWC inside sales strategy and application of our sales methodology.
- Utilize advanced knowledge of IEWC products and services to analyze customer needs and opportunities.
- Communicate new products and IEWC capabilities with special emphasis on quality of service that creates value to the customer.
- Deliver the IEWC value proposition and align our value wedge to gain a competitive advantage through value differentiation.
- Work with buyers, production managers, engineers, and other people at each customer to help sell more to your customers.
- Drive results to attain the objectives of the annual sales plan for your accounts.
- Create a robust opportunity pipeline with a focus on increasing the win rate percentage, maximizing the average deal size, and increasing the velocity within the pipeline.
- Collaborate with the TM and/or RSM and Sourcing to prepare the quotation/bid package as appropriate.
- Follow up with customers for review of IEWC's service levels to ensure we are meeting their expectations.
- Ensure that orders and quotes are processed to meet the customers' demands.
- Complete and maintain all required reports, paperwork, quotes, drawings, records, and documentation.
- Respond to customer requests for information, quotes, pricing, delivery, returns, billings, and provide timely feedback on key market intelligence.
- Bachelor's degree and 2+ years of related experience or a combination of education and experience.
- Valid driver's license.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical and business information and deal with several abstract and concrete variables.
- Ability to work with Microsoft, Salesforce, SAP, and all standard current computer applications.
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