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Training Development Specialist

2 months ago


Raleigh, North Carolina, United States Swissport International AG Full time

Role Overview

Swissport International AG is seeking a skilled Classroom Facilitator to collaborate with subject matter experts in developing training materials and delivering instructor-led training for various operational lines of business. This role involves working closely with the team to create engaging learning activities and course content, design training in various formats, and facilitate training sessions.

Key Responsibilities

  • Design and develop training programs to meet the needs of various operational lines of business
  • Collaborate with subject matter experts to create engaging learning activities and course content
  • Deliver instructor-led training sessions to employees
  • Maintain communication with subject matter experts and stakeholders
  • Plan for new hire and recurrent training needs
  • Administer examinations and reports for compliance
  • Maintain training records and track employee progress
  • Manage on-the-job coaching program to support employee development

Requirements

  • 3-5 years' work experience in a related field
  • 2+ years' experience in content development and training delivery
  • Excellent customer service and communication skills
  • Experience in the aviation services industry is preferred
  • Minimum 3 years' industry experience

What We Offer

  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance