Elevator Operations Manager

6 days ago


Naples, Florida, United States Gulfside Elevator & Cab Interiors LLC Full time
About Gulfside Elevator & Cab Interiors LLC

Gulfside Elevator & Cab Interiors LLC is a leading provider of high-quality residential elevator solutions throughout the southeastern and southern United States. With a commitment to delivering exceptional customer service, precision installation, and reliable service and maintenance, we have built a reputation for excellence. Our core values emphasize safety, innovation, and teamwork, making us one of the most trusted names in the elevator industry.

Job Overview

The Regional Business Leader at Gulfside Elevator & Cab Interiors LLC is responsible for overseeing the operations, financial performance, and growth of the Naples region. This role requires a strategic leader with strong operational expertise and a focus on team development, customer satisfaction, and brand growth. The Regional Business Leader will manage field operations, service, and sales, ensuring seamless coordination across these departments.

Key Responsibilities
  1. Own the region's revenue growth and financial outcomes, ensuring profitability, installation revenue growth, and service revenue growth meet bonus objectives.
  2. Oversee all operational aspects, including field operations, installations, service, and sales, and resolve challenges like customer satisfaction, fleet management, and vendor issues.
  3. Lead hiring efforts, collaborate with HR, and make final hiring decisions. Manage and develop employees, promote high performers, and address underperformance.
  4. Ensure comprehensive training and preparedness across all segments and foster a positive work culture aligned with Gulfside Elevator & Cab Interiors LLC's core values.
  5. Ensure the Gulfside Elevator & Cab Interiors LLC brand represents quality and excellence within the region by delivering top-tier customer service and promoting safety.
  6. Maintain safety protocols and reduce accidents to ensure Gulfside Elevator & Cab Interiors LLC remains a great place to work.
Qualifications
  1. Proven experience in managing teams with a focus on operational leadership.
  2. Strong financial acumen, including budget management and revenue growth.
  3. Excellent interpersonal and communication skills for managing teams and resolving customer and vendor issues.
  4. Commitment to fostering a positive and safety-conscious work environment.
  5. Prior experience in the elevator industry, construction, or a related field is highly preferred.
  6. Skilled in identifying operational challenges and implementing effective solutions.
  7. Experience with relevant software (e.g., ERP, CRM systems) to manage operations, track performance, and optimize efficiency.
Compensation

Base salary with potential to earn up to 35% of annual salary in bonuses, based on performance in profitability, installation growth, service revenue, quality, and safety.



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