Healthcare Operations Manager

2 weeks ago


Naples, Florida, United States NCH Healthcare System Full time
About NCH Healthcare System

NCH Healthcare System is a leading healthcare provider in Southwest Florida, delivering comprehensive care to our community. Our mission is to help everyone live a longer, happier, healthier life.

Job Summary

The Manager I NPG is responsible for overseeing the day-to-day operations of assigned NCH Physician Group Outpatient Physician offices. This role requires a strong background in healthcare operations and personnel supervision, with a focus on achieving exceptional customer service and operational efficiency.

Essential Duties and Responsibilities
  • Assumes overall responsibility for personnel management and staffing of assigned practices/ancillary departments.
  • Ensures practice/departmental operations adhere to applicable operational policies, procedures, and standards.
  • Analyzes and oversees all operations, procedures, and processes to achieve high efficiency and standardization.
  • Ensures practices/departments maintain compliance with regulatory agencies, including JCAHO standards.
  • Develops, oversees, and manages practice/departmental budgets, ensuring financial performance meets or exceeds budget.
Requirements
  • Minimum of Associate's Degree or actively enrolled in MGMA certification program.
  • Minimum of 2 years' experience in healthcare or physician office.
  • Excellent organizational, interpersonal, oral, and writing communication skills.
  • Intermediate computer knowledge: Microsoft Word, Excel, Outlook, and Windows.


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