Operations Manager

2 days ago


Naples, Florida, United States Duck Donuts Full time
Job Title: General Manager

Duck Donuts is seeking an experienced leader in the foodservice industry to manage the daily operations of one or more shops, including hiring, onboarding, and developing team members.

Key Responsibilities:
  • Deliver exceptional guest experiences through effective team management and coaching.
  • Ensure adherence to Duck Donuts' product standards through proper recipe preparation and equipment maintenance.
  • Lead the team to increased profits and growth by identifying areas of opportunity and implementing long-term solutions.
  • Manage finances, review critical reports, and adhere to the operating budget to identify areas for cost savings.
  • Successfully roll out system-wide promotional campaigns, limited-time offers, and training initiatives.
  • Maintain proper staffing levels through hiring and scheduling.
  • Foster a welcoming culture for team members through positive behavior and attitude.
  • Ensure compliance with federal, state, and local regulations for safety, sanitation, and labor standards.
Requirements:
  • Bachelor's Degree or equivalent work experience.
  • 5+ years' experience in managing foodservice outlets.
  • Demonstrated track record of employee selection, onboarding, and development.
  • Proven ability to drive financial performance and guest satisfaction.
  • Strong understanding of P&L statements and variable costs.
  • Excellent verbal and written communication skills.
  • Energetic and goal-oriented personality with leadership skills.
Benefits:
  • Competitive salary.
  • Bonus Pay.
  • Vacation Pay.

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