Travel Sales Consultant

3 days ago


Chandler, Arizona, United States AAA Northern California, Nevada & Utah Full time
About the Role

We are seeking a highly skilled and experienced Travel Sales Counselor to join our team at AAA Northern California, Nevada & Utah. As a key member of our sales team, you will be responsible for providing exceptional travel sales and support experiences to our Members.

Key Responsibilities
  • Sell international and domestic vacation packages, cruises, tours, hotel, car rental, rail, and air travel to meet the needs of our Members.
  • Research and compare travel products and services to deliver exceptional Member experiences.
  • Stay up-to-date with world events and travel industry developments to provide relevant information to Members.
  • Process and interpret travel documents for Members purchasing travel products with AAA.
  • Initiate contact with Members and past customers to prospect for new business and encourage repeat business.
  • Cross-sell products and services, such as insurance and new membership accounts.
Requirements
  • Basic computer skills and experience with industry-specific applications, such as Galileo and VAX.
  • GDS experience required (Apollo/Galileo/Travelport).
  • Knowledge of travel products and worldwide geography, with the ability to read and interpret maps and brochures.
  • Strong consultative selling skills and the ability to listen to Member needs.
  • Bilingual communication skills are a plus.
Education and Experience
  • High school diploma or GED equivalent.
  • 2 years of recent experience selling international and domestic travel services.
  • Experience working with sales and service standards and goals.
  • Travel Institute certification as CTA, CTC, or CTIE (preferred).
Work Environment
  • Works in an office environment, sitting at a desk, table, or computer workstation for extended periods.
  • May travel by car, plane, or other form of transportation to attend business meetings or conferences.
  • Approximately 70-80 percent of the time spent on the job involves the use of a personal computer.


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