Receptionist - Customer Service Expert

4 weeks ago


Springfield, Massachusetts, United States Related Company Full time
Job Summary

We are seeking a highly skilled Receptionist to join our team at Related Affordable. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our tenants and applicants. This is a unique opportunity to work in the affordable housing industry and make a real difference in people's lives.

Key Responsibilities
  • Provide timely and professional responses to phone calls and emails.
  • Welcome tenants and new applicants, guiding them through the application process.
  • Distribute application materials, conduct interviews, and perform background and credit checks.
  • Manage leasing tasks, including lease signings, financial statements, and invoices.
  • Provide general administrative support to the office.

Requirements
  • Excellent written and verbal communication skills.
  • Bilingual Spanish is required.
  • High School diploma or equivalent.
  • Knowledge of Microsoft Office.
  • Ability to work independently with minimal supervision.

About Us

At Related Affordable, we believe in enriching lives through affordable housing. We are a passionate team driven by the belief that everyone deserves a quality home. We value our employees' genuine empathy and invest in their talent and well-being. If you are a motivated and self-starter individual who is committed to exceptional service, we encourage you to apply for this exciting opportunity.

Why Work with Us
  • Competitive compensation package.
  • Opportunities for growth and professional development.
  • A positive and team-oriented work environment.


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