Customer Service Representative

4 weeks ago


Springfield, Massachusetts, United States GPM Investments Full time
Cashier/Sales Associate Role

Come and be part of our dynamic team at GPM Investments As a Cashier/Sales Associate, you will be the heartbeat of our store, keeping the shelves stocked, the coffee brewing, and our customers happy. Your friendly demeanor and knack for making people feel welcome will make you a valuable asset to our team.

Responsibilities:
  1. Provide exceptional customer service, ensuring a pleasant shopping experience for all customers.
  2. Keep our sales floor perfectly stocked, displays appealing, and the store clean, making it the go-to spot for convenience.
  3. Upsell and suggest products to customers, enhancing their shopping journey and contributing to achieving our sales goals.
  4. Champion our brand by encouraging customers to join our loyalty rewards program, highlighting the exclusive benefits and personalized offers they can enjoy.
  5. Efficiently manage the cash register, handle transactions with a smile, and keep the financial flow seamless and accurate.
  6. Maintain a safe and welcoming environment for customers and colleagues alike, adhering to safety guidelines and protocols.
  7. Collaborate with your colleagues to ensure smooth operations, always ready to lend a hand wherever needed.
  8. Take pride in maintaining a clean and inviting store, including cleaning restrooms, ensuring the inside and outside of the store are tidy, emptying trash bins, and refilling window washing stations.
  9. Actively participate in keeping our outdoor space clean and welcoming, contributing to a positive environmental impact and a great customer experience.

Qualifications:
  • Must be 18 years of age or older (21 in some states).
  • Availability to work weekends and holidays.
  • Ability to read, write, speak, and understand English effectively.
  • Basic math skills required.
  • Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Must pass a pre-employment drug screen and be subject to a criminal history background check.
  • Personable, positive, detail-oriented, reliable, and flexible.

Benefits:
For information on benefits offered, please click on the hyperlink.

Equal Opportunity Employer
GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.
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