Customer Service Representative

4 weeks ago


Springfield, Massachusetts, United States GPM Investments Full time
Job Title: Cashier/Sales Associate

About the Role:

We're seeking a motivated and customer-focused individual to join our team as a Cashier/Sales Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting sales efforts to drive business growth.

Key Responsibilities:

• Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
• Maintain a clean and organized store environment, including restocking shelves, emptying trash bins, and refilling window washing stations
• Support sales efforts by promoting products, suggesting sales, and providing product information to customers
• Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment
• Collaborate with colleagues to achieve sales goals and maintain a positive store atmosphere

Requirements:

• Must be 18 years of age or older (21 in certain states)
• Ability to work weekends and holidays, embracing the full rhythm of retail
• Basic math skills required, including addition, subtraction, division, and multiplication
• Physical ability to frequently lift 10 lbs and occasionally lift up to 50 lbs
• Ability to pass a pre-employment drug screen and undergo a criminal history background check

What We Offer:

• Competitive hourly rate of $16/hour
• Opportunities for career growth and advancement within the company
• Flexible scheduling to accommodate your needs
• Paid time off to relax and recharge
• Retirement savings plan with a generous 6% match
• Weekly paychecks for added convenience and security

Equal Opportunity Employer:

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law.

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