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Customer Service Representative

1 month ago

Springfield, Massachusetts, United States P.R.I.D.E. Full time
Overview

P.R.I.D.E. is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.

Responsibilities
  1. Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  2. Maintain a clean and organized store environment, including restocking shelves, cleaning the sales floor, and emptying trash bins.
  3. Meet or exceed sales goals by effectively communicating with customers, making product recommendations, and providing excellent customer service.
  4. Collaborate with colleagues to achieve sales goals and maintain a positive and productive work environment.
  5. Participate in visual merchandising and store displays to create an engaging and attractive store environment.
  6. Perform other duties as assigned by management.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including weekends and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods of time.
  • Pass a pre-employment background check and drug screen.
Benefits

P.R.I.D.E. offers a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.