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Customer Service Representative

2 months ago

Framingham, Massachusetts, United States Professional Staffing Group Full time

Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team at Professional Staffing Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and candidates.

Key Responsibilities:

  • Collect and enter pertinent information from callers into our system.
  • Identify and evaluate caller's needs and provide accurate referrals to local agencies and programs.
  • Provide excellent customer service and support to clients and candidates.
  • Meet productivity and quality standards.

Requirements:

  • Customer Service experience.
  • Fluency in Spanish is required.
  • Knowledge of Microsoft Office.
  • Access to a daily vehicle.

What We Offer:

  • A competitive hourly rate of $22.
  • The opportunity to work with a reputable and established staffing firm.
  • A dynamic and supportive work environment.

About Us:

Professional Staffing Group is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.