Office Assistant 2

6 days ago


Syracuse, New York, United States Upstate University Hospital Full time
Job Summary:

Under the guidance of the Financial Services Management Team, the Payer Collection Clerk is responsible for reviewing open hospital accounts to ensure compliance with Federal, State, and third-party payor rules, regulations, and procedures. This includes processing correspondence, denials, and third-party payments, as well as contacting insurance carriers to resolve unpaid balances.

The Payer Collection Clerk will utilize independent judgment to take various actions, such as faxing information to payers, preparing appeals, or referring accounts for self-pay collection. Additionally, the Clerk will update accounts with new or corrected insurance information once billed.

Key Responsibilities:
  • Review and process open hospital accounts for compliance with regulations
  • Process correspondence, denials, and third-party payments
  • Contact insurance carriers to resolve unpaid balances
  • Update accounts with new or corrected insurance information
  • Take various actions to resolve account issues, including faxing information and preparing appeals
Requirements:

To be considered for this title, you must meet one of the following minimum qualifications:

  • NYS Department of Civil Service Eligible list or eligible for transfer
  • Promotional: Must be a qualified employee of New York State and have had one year of permanent competitive or 55-b/55-c service as an office assistant, clerical, or keyboarding title allocated to Grade 5 or higher
  • Open competitive (Non-competitive, NY HELPS) Qualifications: One year of clerical experience where the majority of work time is spent performing mathematical operations and/or clerical activities related to mathematical operations
Work Environment:

The schedule is based on a 40-hour work week, Monday-Friday, 8:00am-4:30pm. The position is located at the Galleries.

Message to Applicants:

Pursuant to Executive Order 161, no State entity is permitted to ask or mandate that an applicant provide current or prior compensation history until a conditional offer of employment with compensation has been extended.



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