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Office Assistant

2 months ago

Syracuse, New York, United States Upstate University Hospital Full time
Job Summary

We are seeking a highly skilled and detail-oriented Office Assistant to join our team at Upstate University Hospital. This part-time position requires a 20-hour work week with rotating shifts, including days, evenings, nights, weekends, and holidays on rotation.

Key Responsibilities
  • Provide exceptional customer service to patients, staff, and the public via phone and in-person interactions.
  • Operate the switchboard, answering calls accurately and efficiently, and directing callers to the appropriate department or staff member.
  • Utilize reference materials to determine the nature of service required and connect/direct people accordingly.
  • Assist with departmental clerical tasks, including updating reference materials and maintaining accurate records.
  • Participate in training and development opportunities to enhance skills and knowledge.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic computer skills and knowledge of office software.
What We Offer

Upstate University Hospital offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.