Application Support Specialist

2 weeks ago


Chicago, Illinois, United States Hexaware Technologies Full time
About the Role

As a key member of our global support team, you will be responsible for delivering exceptional technical support to our clients. This role requires strong communication and interpersonal skills, as well as a solid technical background.

Key Responsibilities
  • Provide timely and effective technical support to clients via multiple communication channels
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain knowledge of our products and services to provide expert-level support
  • Identify and implement process improvements to enhance the overall support experience
Requirements

To be successful in this role, you will need:

  • 5-7 years of experience in a technical business-facing role within a financial institution or similar environment
  • Strong communication and interpersonal skills, with the ability to explain technical issues in layman's terms
  • A solid technical background, with experience in incident management, ticket workflows, and escalation
  • Knowledge of BMC Control-M and IBM Datastage Tools, as well as SQL and PL/SQL
  • Experience working in a fast-paced environment with multiple priorities and deadlines
Working at Hexaware

As a Hexaware employee, you can expect:

  • A dynamic and innovative work environment
  • Excellent growth opportunities and access to training and development programs
  • A commitment to work-life balance and employee well-being
  • A collaborative and inclusive team culture

Join our team and contribute to delivering cutting-edge solutions to our clients worldwide.



  • Chicago, Illinois, United States TEKsystems Full time

    Job SummaryTEKsystems is seeking a skilled Application Support Specialist to join our team. As an Application Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting issues related to UI / API & Data flow, and working with high availability architecture.Key ResponsibilitiesTriage and resolve support tickets...


  • Chicago, Illinois, United States HUB International Full time

    Job Summary:HUB International is seeking a skilled Application Support Specialist to join our Technology and Operations team. As a key member of our team, you will be responsible for providing top-notch support for a portfolio of applications used across the organization.Key Responsibilities:Learn and understand the administration requirements of various...


  • Chicago, Illinois, United States HUB International Full time

    Job SummaryHUB International is seeking a highly skilled Application Support Specialist to provide technical expertise in supporting a portfolio of applications used across the Technology and Operations organization.Main ResponsibilitiesLearn and understand administration requirements of various applications, as assigned, to ensure seamless support and...


  • Chicago, Illinois, United States Wolverine Trading Full time

    Job SummaryAs a Trading Application Support Specialist at Wolverine Trading, you will be responsible for providing comprehensive support to trading application users during APAC and EMEA trading hours. This role requires a strong understanding of trading industry concepts and terminology, as well as excellent customer support and communication skills.Key...


  • Chicago, Illinois, United States Column Technologies, Inc. Full time

    Column Technologies, Inc. is seeking an IT Application Specialist to ensure the seamless operation and security of applications, enhancing the overall efficiency and effectiveness of the IT infrastructure.The ideal candidate will have a strong background in application maintenance and lifecycle management, with experience in managing and supporting a variety...


  • Chicago, Illinois, United States Surge Technology Solutions Inc Full time

    Job SummarySurge Technology Solutions Inc is seeking a highly skilled Application Support Engineer to join our team. As an Application Support Engineer, you will be responsible for providing technical support to customers, dealers, and internal teams. You will serve as an eCommerce workstream Product expert / Subject Matter Expert, staying current with all...


  • Chicago, Illinois, United States Matlen Silver Full time

    Job SummaryWe are seeking an experienced Application Support Engineer to support our client's front office market risk production environment.About the RoleThis role requires someone who can work in a high-pressure banking production environment and assimilate information from multiple sources quickly.Key ResponsibilitiesSupport global markets risk and batch...


  • Chicago, Illinois, United States Northern Trust Full time

    About Northern Trust:Northern Trust is a globally recognized financial institution with a rich history dating back to 1889. We provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by upholding our core values of service, expertise, and integrity.Our team of experts serves the world's most...


  • Chicago, Illinois, United States C4 Technical Services Full time

    Job Title: Application Support AnalystAt C4 Technical Services, we are seeking a highly skilled and experienced Application Support Analyst to join our team. As a key member of our support team, you will be responsible for providing technical assistance and support to our clients and internal teams.Key Responsibilities:Provide technical support and...


  • Chicago, Illinois, United States New Era Technology company Full time

    Job Title: IT Support AssociateAbout the Role:New Era Technology is a global technology solutions provider with a strong commitment to delivering exceptional customer service. We are seeking a highly skilled and motivated IT Support Associate to join our team.Key Responsibilities: Troubleshoot technical issues via the telephone Provide technical support for...


  • Chicago, Illinois, United States University of Chicago Medicine Full time

    Seeking a skilled Clinical Applications Specialist to join our IT Clinical Applications department at University of Chicago Medicine. As a remote work opportunity, you will work from home and be responsible for intermediate-level applications analysis. This role is ideal for those with a passion for healthcare and technology.Key Responsibilities:Provide...


  • Chicago, Illinois, United States Primera Engineers Full time

    Electrical Engineering Applications SpecialistWe are seeking an Electrical Engineering Applications Specialist to join our team at Primera Engineers. As an Electrical Engineering Applications Specialist, you will be responsible for designing and implementing electrical distribution systems for our clients.Key Responsibilities:Design and implement electrical...


  • Chicago, Illinois, United States Apex Systems Full time

    **Apex Systems: A World-Class Technology Solutions Provider**We are seeking a highly skilled SWIFT Messaging Engineer to join our team on behalf of our client. As a key member of our team, you will be responsible for providing top-notch support for SWIFT messaging applications and infrastructure.Key Responsibilities:Configure and implement SWIFT...


  • Chicago, Illinois, United States Request Technology Full time

    Job Title: Senior Legal Applications SpecialistWe are seeking a highly skilled Senior Legal Applications Specialist to join our team at Request Technology. The ideal candidate will have a strong background in application support and configuration in a legal environment.Key Responsibilities:Provide Level 3 operational or systematic support and maintenance for...


  • Chicago, Illinois, United States Chicago Family Health Center Full time

    EMR SpecialistWe are seeking a highly motivated and experienced EMR Specialist to join our team at Chicago Family Health Center. As a EMR Specialist, you will be responsible for the implementation, training, and ongoing support of multi-service clinical software applications used in the clinical ambulatory setting.Responsibilities:Serve as the Coordinator...

  • IT Support Specialist

    3 weeks ago


    Chicago, Illinois, United States Addison Group Full time

    Job Title: IT Support SpecialistLocation: Chicago, ILIndustry: Legal / Professional ServicesPay: $78,000 - $85,000 per yearAbout Our Client:Addison Group is seeking an experienced IT Support Specialist for our client, a leading global law firm with a reputation for excellence in providing a broad range of legal services.Job Description:In this position, you...


  • Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    Job SummaryAs a Software Applications Specialist at the Metropolitan Water Reclamation District of Greater Chicago, you will play a critical role in ensuring the smooth operation of our software applications. This position requires a strong background in applications programming and development, as well as excellent analytical and problem-solving skills.Key...


  • Chicago, Illinois, United States WithMe Full time

    About WithMe, Inc.We're a remote-first company that emphasizes a healthy work-life balance, delivering convenient technology-powered amenities to clients and their guests.Our mission is to provide innovative solutions that make a difference in people's lives. We're actively scaling with top multifamily housing managers and owners, including Lincoln Property...


  • Chicago, Illinois, United States Apex Systems Full time

    **Important Note:** We cannot work corp to corp (C2C) and cannot provide sponsorship. All applicants must be able to work directly on Apex's W2.Apex Systems, a leading technology solutions provider, is seeking a qualified candidate for a SWIFT Production Support Engineer position on behalf of our client. Please review the requirements below and apply if...


  • Chicago, Illinois, United States Jobot Full time

    Trade Support SpecialistAt Jobot, we're seeking a skilled Trade Support Specialist to join our team. As a key member of our proprietary trading firm, you'll play a crucial role in maintaining our high-performance infrastructure and ensuring the reliability and scalability of our trading systems.About the RoleAs a Trade Support Specialist, you'll be...