Application Support Specialist

4 weeks ago


Chicago, Illinois, United States New Era Technology company Full time
Job Title: IT Support Associate

About the Role:
New Era Technology is a global technology solutions provider with a strong commitment to delivering exceptional customer service. We are seeking a highly skilled and motivated IT Support Associate to join our team.

Key Responsibilities:
Troubleshoot technical issues via the telephone
Provide technical support for various OS platforms and networks
Collaborate with internal teams to resolve customer issues
Develop and maintain technical knowledge and skills

Requirements:
Bachelor's degree preferred
3-5 years of technical experience in a help desk environment
Strong customer service and technical skills
Ability to work in a fast-paced environment

What We Offer:
New Era Technology provides a competitive salary and benefits package, as well as opportunities for professional growth and development. We are an equal employment opportunity employer and welcome applications from diverse candidates.

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