Application Support Specialist

4 weeks ago


Chicago, Illinois, United States HUB International Full time

Job Summary:

HUB International is seeking a skilled Application Support Specialist to join our Technology and Operations team. As a key member of our team, you will be responsible for providing top-notch support for a portfolio of applications used across the organization.

Key Responsibilities:

  • Learn and understand the administration requirements of various applications, as assigned.
  • Install, configure, and deploy applications based on business, user, and information security requirements.
  • Manage user roles, permissions, and access levels.
  • Provide technical support to users, resolving application-related issues in a timely manner.
  • Create and maintain technical documentation related to applications, configurations, and procedures.

Requirements:

  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • 2-5 years of experience in application support, system administration, or related IT roles.
  • Knowledge of ITSM tools for incident and problem management.
  • Experience with cloud platforms (AWS, Azure) and SaaS tools.

About HUB International:

HUB International is a global insurance and employee benefits broker, providing a wide range of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. We are committed to empowering our clients and employees, and we offer a supportive and client-focused work environment.



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