Application Support Specialist
3 weeks ago
Job Summary
TEKsystems is seeking a skilled Application Support Specialist to join our team. As an Application Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting issues related to UI / API & Data flow, and working with high availability architecture.
Key Responsibilities
- Triage and resolve support tickets as per the defined Service Level agreement
- Work on critical application/technical problem identification and resolution, including responding to off-shift and weekend support calls
- Investigate and resolve tickets, perform statistical analyses, testing, and analysis of application failures
- Proactively identify and manage issue resolutions, document, and provide follow-up on the resolution process with the requestor
- Involve in Application Availability & performance monitoring
Requirements
- At least 2-4 years of experience in Application Support
- Expertise with relational databases support, querying, and database reporting preferably Snowflake
- Experience with AWS services: EC2, S3, VPC, Route 53, RDS, CloudFormation, EC2, DynamoDB (NoSQL), Lambda, logging/CloudWatch, IAM, Certificate Manager, ELB, EBS, ECS, CloudFront/WAF, SQS, SNS, SES
- Experience troubleshooting issues related to UI / API & Data flow
- Expertise with high availability architecture
- Experience in Monitoring Tools (Ex: Thousand Eyes, AppDynamics, Grafana etc.,)
Preferred Qualifications
- Working experience with programming languages: Python, Power shell, SQL & JSON
- Working knowledge on deploying autoscaling features (no hands-on support required)
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
-
Application Support Specialist
4 weeks ago
Chicago, Illinois, United States New Era Technology Full timeAbout New Era TechnologyNew Era Technology is a global technology solutions provider with a strong presence in the industry. Our company offers a wide range of services, including Cloud, Managed, Professional, and Security solutions, as well as Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to our customers...
-
Application Support Specialist
4 weeks ago
Chicago, Illinois, United States HUB International Full timeJob Summary:HUB International is seeking a skilled Application Support Specialist to join our Technology and Operations team. As a key member of our team, you will be responsible for providing top-notch support for a portfolio of applications used across the organization.Key Responsibilities:Learn and understand the administration requirements of various...
-
Application Support Specialist
2 weeks ago
Chicago, Illinois, United States HUB International Full timeJob SummaryHUB International is seeking a highly skilled Application Support Specialist to provide technical expertise in supporting a portfolio of applications used across the Technology and Operations organization.Main ResponsibilitiesLearn and understand administration requirements of various applications, as assigned, to ensure seamless support and...
-
Trading Application Support Specialist
3 weeks ago
Chicago, Illinois, United States Wolverine Trading Full timeJob SummaryAs a Trading Application Support Specialist at Wolverine Trading, you will be responsible for providing comprehensive support to trading application users during APAC and EMEA trading hours. This role requires a strong understanding of trading industry concepts and terminology, as well as excellent customer support and communication skills.Key...
-
IT Application Specialist
4 weeks ago
Chicago, Illinois, United States Column Technologies, Inc. Full timeColumn Technologies, Inc. is seeking an IT Application Specialist to ensure the seamless operation and security of applications, enhancing the overall efficiency and effectiveness of the IT infrastructure.The ideal candidate will have a strong background in application maintenance and lifecycle management, with experience in managing and supporting a variety...
-
Application Support Specialist
4 weeks ago
Chicago, Illinois, United States Surge Technology Solutions Inc Full timeJob SummarySurge Technology Solutions Inc is seeking a highly skilled Application Support Engineer to join our team. As an Application Support Engineer, you will be responsible for providing technical support to customers, dealers, and internal teams. You will serve as an eCommerce workstream Product expert / Subject Matter Expert, staying current with all...
-
Application Support Specialist
2 weeks ago
Chicago, Illinois, United States Matlen Silver Full timeJob SummaryWe are seeking an experienced Application Support Engineer to support our client's front office market risk production environment.About the RoleThis role requires someone who can work in a high-pressure banking production environment and assimilate information from multiple sources quickly.Key ResponsibilitiesSupport global markets risk and batch...
-
Application Support Specialist
3 weeks ago
Chicago, Illinois, United States Northern Trust Full timeAbout Northern Trust:Northern Trust is a globally recognized financial institution with a rich history dating back to 1889. We provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by upholding our core values of service, expertise, and integrity.Our team of experts serves the world's most...
-
Application Support Specialist
4 weeks ago
Chicago, Illinois, United States C4 Technical Services Full timeJob Title: Application Support AnalystAt C4 Technical Services, we are seeking a highly skilled and experienced Application Support Analyst to join our team. As a key member of our support team, you will be responsible for providing technical assistance and support to our clients and internal teams.Key Responsibilities:Provide technical support and...
-
Application Support Specialist
3 weeks ago
Chicago, Illinois, United States New Era Technology company Full timeJob Title: IT Support AssociateAbout the Role:New Era Technology is a global technology solutions provider with a strong commitment to delivering exceptional customer service. We are seeking a highly skilled and motivated IT Support Associate to join our team.Key Responsibilities: Troubleshoot technical issues via the telephone Provide technical support for...
-
Clinical Applications Specialist
4 weeks ago
Chicago, Illinois, United States University of Chicago Medicine Full timeSeeking a skilled Clinical Applications Specialist to join our IT Clinical Applications department at University of Chicago Medicine. As a remote work opportunity, you will work from home and be responsible for intermediate-level applications analysis. This role is ideal for those with a passion for healthcare and technology.Key Responsibilities:Provide...
-
Electrical Engineering Applications Specialist
3 weeks ago
Chicago, Illinois, United States Primera Engineers Full timeElectrical Engineering Applications SpecialistWe are seeking an Electrical Engineering Applications Specialist to join our team at Primera Engineers. As an Electrical Engineering Applications Specialist, you will be responsible for designing and implementing electrical distribution systems for our clients.Key Responsibilities:Design and implement electrical...
-
Swift Application Support Specialist
4 weeks ago
Chicago, Illinois, United States Apex Systems Full time**Apex Systems: A World-Class Technology Solutions Provider**We are seeking a highly skilled SWIFT Messaging Engineer to join our team on behalf of our client. As a key member of our team, you will be responsible for providing top-notch support for SWIFT messaging applications and infrastructure.Key Responsibilities:Configure and implement SWIFT...
-
Senior Legal Applications Specialist
3 weeks ago
Chicago, Illinois, United States Request Technology Full timeJob Title: Senior Legal Applications SpecialistWe are seeking a highly skilled Senior Legal Applications Specialist to join our team at Request Technology. The ideal candidate will have a strong background in application support and configuration in a legal environment.Key Responsibilities:Provide Level 3 operational or systematic support and maintenance for...
-
Application Support Specialist
2 weeks ago
Chicago, Illinois, United States Hexaware Technologies Full timeAbout the RoleAs a key member of our global support team, you will be responsible for delivering exceptional technical support to our clients. This role requires strong communication and interpersonal skills, as well as a solid technical background.Key ResponsibilitiesProvide timely and effective technical support to clients via multiple communication...
-
Clinical Software Application Specialist
3 weeks ago
Chicago, Illinois, United States Chicago Family Health Center Full timeEMR SpecialistWe are seeking a highly motivated and experienced EMR Specialist to join our team at Chicago Family Health Center. As a EMR Specialist, you will be responsible for the implementation, training, and ongoing support of multi-service clinical software applications used in the clinical ambulatory setting.Responsibilities:Serve as the Coordinator...
-
IT Support Specialist
3 weeks ago
Chicago, Illinois, United States Addison Group Full timeJob Title: IT Support SpecialistLocation: Chicago, ILIndustry: Legal / Professional ServicesPay: $78,000 - $85,000 per yearAbout Our Client:Addison Group is seeking an experienced IT Support Specialist for our client, a leading global law firm with a reputation for excellence in providing a broad range of legal services.Job Description:In this position, you...
-
Software Applications Specialist
2 days ago
Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full timeJob SummaryAs a Software Applications Specialist at the Metropolitan Water Reclamation District of Greater Chicago, you will play a critical role in ensuring the smooth operation of our software applications. This position requires a strong background in applications programming and development, as well as excellent analytical and problem-solving skills.Key...
-
Cash Application Specialist
4 weeks ago
Chicago, Illinois, United States Brilliant Staffing Full timeJob Opportunity: Brilliant Financial Staffing is seeking a skilled Cash Application/Collections Specialist to support a client located near O'Hare Airport. The ideal candidate will have experience with account ownership, collections, and strong communication skills. Key Responsibilities: • Monitor and maintain a portfolio of accounts, including...
-
General Application Specialist
4 weeks ago
Chicago, Illinois, United States WithMe Full timeAbout WithMe, Inc.We're a remote-first company that emphasizes a healthy work-life balance, delivering convenient technology-powered amenities to clients and their guests.Our mission is to provide innovative solutions that make a difference in people's lives. We're actively scaling with top multifamily housing managers and owners, including Lincoln Property...