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Patient Access Coordinator II

2 months ago

Chardon, Ohio, United States University Hospitals Full time

Job Overview

Access Specialist Role at University Hospitals

Position Summary:

As a key member of the Revenue Cycle team at UH Geauga Medical Center - Seidman Cancer Center, you will play an essential role in delivering outstanding customer service while managing patient registrations, cost estimates, and collections. In the role of Access Specialist, you will collaborate closely with patients and healthcare providers to ensure precise record-keeping and effective insurance claims processing. Your meticulous attention to detail will significantly influence both patient satisfaction and financial performance.

Core Responsibilities:

  • Conduct interviews with patients to collect essential medical and insurance details
  • Confirm insurance coverage and benefits
  • Offer patients cost estimates and various payment options
  • Accurately collect payments and record transactions
  • Maintain patient safety by ensuring accurate documentation and safeguarding PHI

Required Qualifications:

  • High school diploma or equivalent is mandatory
  • A minimum of 2 years of experience in healthcare or customer service is required
  • Familiarity with multiple software applications is essential
  • Excellent communication and problem-solving abilities are necessary
  • Capability to thrive in a fast-paced environment

Physical Requirements:

  • Occasional standing
  • Occasional walking
  • Constant sitting
  • Ability to handle and grasp objects

About University Hospitals:

University Hospitals stands as a premier healthcare provider in Northeast Ohio, dedicated to delivering exceptional care to the community. Become part of a committed team making a meaningful impact in the lives of patients.