Customer Service Representative

3 days ago


Edmond, Oklahoma, United States Allegiance Credit Union Full time
Job Summary

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Allegiance Credit Union. As a key member of our staff, you will be responsible for providing exceptional service to our members, handling a variety of tasks, and ensuring that our members receive the highest level of service.

Key Responsibilities
  • Member Service: Provide prompt and courteous service to members, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Task Management: Perform a variety of miscellaneous tasks, including typing, filing, and computer input, to ensure the smooth operation of our office.
  • Communication: Develop and maintain effective relationships with members, colleagues, and other stakeholders, using strong communication and interpersonal skills.
  • Compliance: Ensure compliance with BSA/AML regulations, maintaining awareness of potential risks and taking steps to mitigate them.
Requirements
  • Education: High school education or equivalent.
  • Experience: One month to twelve months of similar or related experience.
  • Skills: Strong communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in computer software and systems.
Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.



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