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Mattress Customer Service Representative

2 months ago

Edmond, Oklahoma, United States Mathis Brothers Furniture Full time

**Job Summary**

Mathis Brothers Furniture is seeking a highly skilled and customer-focused Mattress Customer Service Representative to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and driving sales growth in the mattress department.

**Key Responsibilities:**

  • Provide timely and accurate information to customers regarding mattress products, features, and benefits.
  • Assist customers with purchases, including processing transactions and resolving any issues that may arise.
  • Work closely with sales associates to meet and exceed customer service expectations.
  • Maintain a clean and organized sales floor, including restocking merchandise and ensuring a positive shopping environment.
  • Participate in ongoing training and development to stay up-to-date on product knowledge and sales techniques.

**Requirements:**

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Strong product knowledge and sales skills.
  • Ability to lift up to 20 pounds occasionally.
  • High school diploma or equivalent required.

**What We Offer:**

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading furniture retailer and contribute to our mission of providing exceptional customer service.