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Insurance Customer Service Representative

2 months ago

Edmond, Oklahoma, United States 3000 Insurance Group Full time

**Job Summary**

We are seeking an exceptional Insurance Customer Service Representative to join our team at 3000 Insurance Group. As a key member of our customer service team, you will be responsible for providing top-notch service to our clients, ensuring their needs are met and exceeded.

**Key Responsibilities:**

  • Process customer policy change requests in a timely and efficient manner.
  • Take premium payments from customers, ensuring accurate and secure transactions.
  • Share knowledge and expertise with team members to enhance their skills and performance.
  • Thoroughly understand and follow all underwriting, rating, and compliance requirements to ensure seamless policy administration.
  • Generate insurance quotes, providing clients with accurate and competitive options.
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

**Requirements:**

  • Possess a genuine willingness to learn, be intuitive, and resourceful, with a coachable mindset.
  • Excellent communication and interpersonal skills, with the ability to follow through and exceed client expectations.
  • Hold a valid Property & Casualty insurance license.
  • Proficiency in multi-tasking, follow-through, and follow-up to ensure seamless customer service.

**What We Offer:**

  • A competitive salary range of $40,000.00 - $68,000.00 per year.
  • A comprehensive benefits package, including health insurance, life insurance, paid holidays, bonus opportunities, paid time off (PTO), dental insurance, and more.

**About Us:**

3000 Insurance Group is a reputable insurance agency dedicated to providing outstanding insurance products and customer service. We pride ourselves on our commitment to excellence and our passion for helping others.