IT Infrastructure Manager

4 weeks ago


Denver, Colorado, United States Warwick Hotel Full time
Job Summary

We are seeking a highly skilled IT Infrastructure Manager to oversee the technology infrastructure of our Warwick New York and Warwick Allerton Hotel Chicago properties. This role is crucial in handling day-to-day hotel operations and IT projects, ensuring smooth daily operations, and implementing cutting-edge solutions to enhance guest experiences across both locations.

Key Responsibilities
  • Network Management and Optimization:
    • Hands-on technical person who proactively troubleshoots issues and applies permanent fixes to minimize downtime and reduce maintenance costs for New York and Chicago properties.
    • Create rational plans for upgrading hardware, networks, and software when new updates become available.
    • Follow our proper guidance to ensure seamless network operation during any issues across both locations.
  • Technology Innovation:
    • Stay up-to-date with emerging network technologies and report relevant information to the executive teams of both properties weekly or monthly.
    • Collaborate with department managers to assess growth needs and maintain the company's New York and Chicago networks.
  • Security and Infrastructure:
    • Lead remediation efforts for security gaps and networking vulnerabilities across both properties.
    • Migrate legacy servers and applications to modern solutions.
    • Handle business-critical IT tasks and systems administration for both locations.
  • Hardware and Software Management:
    • Maintain hardware and software inventory for New York and Chicago hotels.
    • Document internal processes and procedures related to IT duties.
    • Perform server administration tasks, including user/group administration, security permissions, group policies, and resource monitoring.
  • Research and Development:
    • Collaborate with the Project office on Capex and major maintenance projects for both locations.
    • Identify emerging trends and technologies relevant to the hospitality industry.
    • Monitor project timelines, budgets, and deliverables.
    • Ensure successful project execution across both properties.


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