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Patient Services Receptionist

2 months ago

Florence, Kentucky, United States Erigo Employer Solutions Full time

Position Title: Part-Time Receptionist

Company Overview: Erigo Employer Solutions is proud to support its client in the healthcare sector, a reputable organization dedicated to delivering exceptional patient care since its inception.

Role Summary: We are seeking a dedicated part-time receptionist to manage the daily operations involving physicians, staff, and patients. This role is crucial in ensuring a smooth workflow and excellent patient experience.

Key Responsibilities:

  • Engage with referring physicians, patients, and other stakeholders to provide necessary information, respond to inquiries, and coordinate appointment scheduling.
  • Process co-pays, co-insurance, and deductibles accurately.
  • Handle incoming calls in a courteous and professional manner.
  • Make reminder calls and dispatch notifications for upcoming appointments.
  • Welcome patients, facilitate check-ins, and verify insurance details.
  • Monitor schedules for any changes, including added, canceled, or missed appointments.
  • Organize follow-up appointments as required.
  • Prepare for the next day's appointments efficiently.
  • Maintain office supplies and equipment, placing orders or arranging repairs as necessary.
  • Digitally archive documents into the electronic health record system.
  • Ensure the reception area and waiting room are tidy and welcoming throughout the day.
  • Safeguard patient confidentiality and rights.
  • Sort and distribute incoming mail.
  • Manage the sale and inventory of cosmetic products.
  • Address any patient inquiries with professionalism.
  • Perform additional tasks as assigned.

Qualifications:

  • High school diploma or GED is required.
  • A minimum of one year of relevant experience is preferred.
  • A background in the medical field is advantageous.
  • Proficient computer skills are essential.
  • Attention to detail and strong organizational abilities are a must.
  • Self-motivated, well-organized, and results-driven individuals are encouraged to apply.
  • Excellent verbal and written communication skills are required.

Commitment to Compliance: Erigo Employer Solutions is dedicated to adhering to all applicable EEO laws and hiring practices.