Hotel Front Desk Representative
2 days ago
Warm Welcome Awaits
As a Hotel Front Desk Clerk at Tru by Hilton Florence, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay. Your role will involve managing room bookings, answering inquiries, and ensuring that every guest feels valued and cared for.
Key Responsibilities:
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
- Field customer complaints when necessary
- Connect with the housekeeping department to ensure guest accommodations are ready
- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Requirements:
- Must be 21 years or older
- Must be able to stand for on your feet for 8 hours during a typical shift
- Weekend availability is required
- Exhibits working knowledge of Microsoft Office and reservation management systems
- 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- Comfortable taking telephone calls and mitigating stressful situations
- Must have graduated high school, received a GED or equivalent
Why Join Our Team?
At Tru by Hilton Florence, we value our team members and offer a dynamic and supportive work environment. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A fun and supportive work environment
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today.
-
Hotel Front Desk Agent
1 month ago
Florence, Kentucky, United States Homewood Suites by Hilton Florence Full timeHotel Front Desk Agent Job SummaryWe're seeking a highly skilled and professional Hotel Front Desk Agent to deliver exceptional guest experiences at our Homewood Suites by Hilton Florence hotel. As a key member of our team, you'll be responsible for providing top-notch service to our guests, ensuring their stay with us is nothing short of outstanding.Key...
-
Hotel Front Desk Agent
1 month ago
Florence, Kentucky, United States Homewood Suites by Hilton Florence Full timeHotel Front Desk Agent Job SummaryWe're seeking a professional and positive hotel front desk agent to deliver exceptional guest experiences at our Homewood Suites by Hilton Florence hotel. As a key member of our team, you'll be responsible for welcoming guests, managing their information, and ensuring their stay with us is memorable.Responsibilities:Answer...
-
Hotel Front Desk Agent
4 weeks ago
Florence, Kentucky, United States Homewood Suites by Hilton Florence Full timeWe are seeking a highly skilled and professional Hotel Front Desk Agent to provide exceptional service to our guests at Homewood Suites by Hilton Florence.The ideal candidate will possess excellent communication skills, a strong work ethic, and a commitment to delivering outstanding guest experiences.Key Responsibilities:Respond to incoming calls and...
-
Hotel Front Desk Auditor
4 weeks ago
Florence, Kentucky, United States Homewood Suites by Hilton Florence Full timeHotel Front Desk Night Auditor Job DescriptionWe are seeking a detail-oriented and organized individual to join our team as a night auditor at Homewood Suites by Hilton Florence. As a night auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.Key...
-
Hotel Front Desk Auditor
5 days ago
Florence, Kentucky, United States Homewood Suites by Hilton Florence Full timeHotel Front Desk Night Auditor Job DescriptionWe are seeking a detail-oriented and organized individual to join our team as a night auditor at Homewood Suites by Hilton Florence. As a night auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.Key...
-
Hotel Front Desk Auditor
2 days ago
Florence, Kentucky, United States Homewood Suites by Hilton Florence Full timeHotel Front Desk Night Auditor Job DescriptionWe are seeking a highly skilled and detail-oriented Night Auditor to join our team at Homewood Suites by Hilton Florence. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.Key...
-
Hotel Front Desk Agent
3 weeks ago
Florence, Kentucky, United States Homewood Suites by Hilton Florence Full timeWe are seeking a highly skilled and professional Hotel Front Desk Agent to join our team at Homewood Suites by Hilton Florence. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Welcoming and registering guests, ensuring...
-
Front Desk Representative
1 month ago
Florence, Kentucky, United States Homewood Suites by Hilton Florence Full timeJob Summary:We are seeking a highly skilled and professional Hotel Front Desk Clerk to join our team at Homewood Suites by Hilton Florence. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Guest Services: Welcome and greet...
-
Hotel Front Desk Auditor
4 weeks ago
Florence, Kentucky, United States Homewood Suites by Hilton Florence Full timeHotel Front Desk Night Auditor Job DescriptionWe are seeking a detail-oriented and organized individual to join our team as a night auditor at Homewood Suites by Hilton Florence. As a night auditor, you will be responsible for ensuring the accuracy of financial records, reconciling cash drawers, and preparing daily reports.Key Responsibilities:Perform...
-
Front Desk Representative
3 weeks ago
Florence, Kentucky, United States dandbcareers Full timeJob Title: Front Desk/HostJob Summary:We are seeking a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Deliver exceptional guest service, ensuring a...
-
Front Desk Associate
3 weeks ago
Florence, Kentucky, United States Drury Hotels Full timeUnlock Your Potential at Drury HotelsWe're seeking a highly organized and friendly individual to join our team as a Guest Service Agent. As a key member of our front desk team, you'll be responsible for providing exceptional guest experiences and ensuring a smooth stay for our valued customers.What You'll Do:Deliver warm and personalized service to guests,...
-
Front Desk Representative
1 week ago
Florence, Kentucky, United States Fairfield Inn and Suites Florence Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairfield Inn and Suites Florence. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and organized front desk area.Key...
-
Front Desk Sales Representative
3 weeks ago
Florence, Kentucky, United States Massage Envy Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Sales Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.Key ResponsibilitiesProvide outstanding customer service and ensure...
-
Front Desk Associate
4 weeks ago
Florence, Kentucky, United States Drury Hotels Company, LLC Full timeWelcome to Drury Hotels Company, LLC, where we're passionate about delivering exceptional guest experiences. As a Guest Service Agent, you'll be the face of our hotel, ensuring that every guest feels valued and cared for. Here's what you can expect from us: **What We Offer** • Competitive pay starting at $17.00 per hour, depending on experience •...
-
Front Desk Associate
4 weeks ago
Florence, Kentucky, United States Crunch Fitness Full timeFront Desk AssociateAt Crunch Fitness, we're looking for a detail-oriented and customer-focused individual to join our team as a Front Desk Associate. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, guests, and staff.Key Responsibilities:Greet and direct members, guests, and staff as they...
-
Front Desk Associate
3 days ago
Florence, Kentucky, United States Dave & Buster Full timeJob Title: Front Desk StaffAt Dave & Buster's, we're looking for a friendly and enthusiastic Front Desk Staff member to join our team. As a Front Desk Staff, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Deliver exceptional guest service by greeting and...
-
Front Desk Coordinator
2 days ago
Florence, Kentucky, United States Vibra Healthcare Full timeJob SummaryThe Receptionist plays a vital role in providing exceptional customer service and administrative support to our Front Desk team. As a first impression specialist, you will be responsible for greeting visitors, vendors, and answering the main phone line with a warm and welcoming demeanor.Key ResponsibilitiesPerform clerical duties as assigned,...
-
Front Desk Coordinator
1 month ago
Florence, Kentucky, United States Vibra Healthcare Full timeJob SummaryThe Front Desk Coordinator is a vital member of our team at Vibra Healthcare, responsible for providing exceptional customer service and administrative support. This role is perfect for individuals who enjoy working in a fast-paced environment and are passionate about delivering top-notch service to our patients, visitors, and vendors.Key...
-
Front Desk Associate
4 weeks ago
Florence, Kentucky, United States Crunch Fitness Full timeFront Desk AssociateAt Crunch Fitness, we're looking for a detail-oriented individual to join our team as a Front Desk Associate. This role is perfect for someone who is passionate about health and fitness and enjoys providing excellent customer service.Key Responsibilities:Greet and direct members, guests, and staff as they enter the gymProvide assistance...
-
Front Desk Receptionist
4 weeks ago
Florence, Kentucky, United States Erigo Employer Solutions Full timeJob Title: Front Desk Receptionist>> Front Desk Receptionist (Part-Time)Job Summary:Dermatology Associates of Northern Kentucky is seeking a part-time receptionist to coordinate the daily administration of doctors, staff, and patients.Key Responsibilities:Communicate with referring physicians, patients, and others to provide information and schedule...