Patient Access Representative

5 days ago


Florence, Kentucky, United States St. Elizabeth Healthcare Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at St. Elizabeth Healthcare. As a key member of our patient access team, you will play a critical role in ensuring the smooth and efficient flow of patients through our service departments.

Key Responsibilities
  • Interview patients and/or family members to obtain accurate financial and demographic information.
  • Verify patient insurance through our online eligibility system and determine which payer to enter in the account to minimize denials.
  • Complete estimates of charges for outpatient exams and determine patient liability.
  • Collect any amount due from patients and scan all required documents.
  • Complete forms required by governmental or commercial payers.
  • Provide exceptional customer service and maintain patient confidentiality.
  • Assist with wheelchair transportation and cross-train to other registration areas as needed.
Requirements
  • High school graduate or equivalent.
  • Proven track record of excellent customer service skills.
  • Ability to navigate computer systems, including Microsoft Office and registration systems.
  • Good typing and data entry skills.
  • Excellent communication and interpersonal skills.
About St. Elizabeth Healthcare

At St. Elizabeth Healthcare, we are committed to providing exceptional patient care and service. We are a leading healthcare provider in our community, and we are seeking talented and dedicated individuals to join our team.



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