Slot Technical Supervisor
5 days ago
Job Title: Slot Technical Supervisor
Job Summary:
We are seeking a highly skilled Slot Technical Supervisor to join our team at Graton Resort & Casino. As a Slot Technical Supervisor, you will be responsible for overseeing the technical team in their daily maintenance duties, including the upkeep of all slot equipment and technology.
Key Responsibilities:
- Supervise all slot installations, slot removals, slot relocations, and slot conversions on the slot floor.
- Participate in major projects when regular labor force is inadequate and perform job functions of the Slot Technician when necessary.
- Supervise all programming projects, including hardware, firmware, and software upgrades and program modifications.
- Ensure strict compliance with current Internal Control Measures set forth by the Graton Gaming Commission and the Company.
- Maintain the Slot Database in Acres regarding changes, conversions, and updates.
- Supervise the maintenance of the Slot Department machine hard files to ensure accuracy and compliance.
- Maintain up-to-date knowledge of video and slot machines.
- Good working knowledge of computer functions.
- Thorough working knowledge of Player Tracking System and progressive systems.
- Execute storage and maintenance of all equipment, parts, and supplies in the possession of and used by the Slot Technical Department.
- Conduct initial corrective counseling actions for Slot Utility Technicians and maintain applicable and appropriate documentation of such actions.
- Maintain familiarity with and ensure strict compliance with OSHA safety regulations.
Requirements:
- Excellent communication skills, both written and verbal, with the ability to interact effectively with guests, team members, and management.
- Minimum three (3) years of experience in Slot Tech preferred.
- Strong computer skills and proficiency in using job-related equipment.
- Familiarity with the setup and programming of slot-related gaming equipment and player tracking systems.
- Knowledge of regulation 6A requirements and internal control policies.
- Basic math skills.
- Extensive knowledge of gaming device technology and proficiency in using computer software such as Word, Excel, and PowerPoint.
- Strong interpersonal skills to effectively communicate with various stakeholders.
- Must be at least 21 years of age.
Physical Requirements:
- Ability to move up to 75 pounds using a hand truck with or without assistance.
- Stand, walk, and remain on feet for extended periods of time.
- Bend, stoop, kneel, crouch, or crawl when accessing or repairing gaming equipment.
- Reach, grasp, and manipulate objects and tools required for equipment maintenance and repair.
- Climb ladders or use stairs to access elevated areas and perform maintenance tasks.
- Use hand and power tools for equipment repair and maintenance.
- Operate machinery and equipment related to slot machine operations.
- Possess good vision, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Ability to work in a fast-paced, noisy, and smoke-filled environment.
- Ability to hear radio transmission and communicate clearly on the radio.
- Have manual dexterity necessary to operate small and large hand tools.
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