Patient Service Representative General Surgery Mentor
2 days ago
As a Patient Service Representative General Surgery, you will play a vital role in ensuring the smooth operation of our General Surgery department. Your primary responsibilities will include accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. You will also be responsible for maintaining professional interpersonal skills with patients, physicians, and co-workers, and supporting department operations as needed.
Key Responsibilities
- Accurately and efficiently register patients, schedule procedures, and process charge transmittals and collections.
- Maintain professional interpersonal skills with patients, physicians, and co-workers.
- Support department operations as needed.
- Perform other duties as assigned.
Requirements
- High School Equivalent / GED (Required)
- 1+ years related experience as a Secretary/Receptionist (Preferred) and Customer service experience preferably in the medical field (Required)
- Typing skills - 30 wpm (Required proficiency)
- Excellent verbal/communication skills (Required proficiency)
- Detail oriented (Required proficiency)
- Basic computer knowledge (Required proficiency)
- ICD9 coding and medical terminology (Preferred proficiency)
Work Environment
- Standing Occasionally
- Walking Occasionally
- Sitting Constantly
- Lifting Rarely 20 lbs
- Carrying Rarely 20 lbs
- Pushing Rarely 20 lbs
- Pulling Rarely 20 lbs
- Climbing Rarely 20 lbs
- Balancing Rarely
- Stooping Rarely
- Kneeling Rarely
- Crouching Rarely
- Crawling Rarely
- Reaching Rarely
- Handling Occasionally
- Grasping Occasionally
- Feeling Rarely
- Talking Constantly
- Hearing Constantly
- Repetitive Motions Frequently
- Eye/Hand/Foot Coordination Frequently
Travel Requirements
- 10%
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