Rental Operations Coordinator

2 weeks ago

Wilmington, Delaware, United States REIC SPECIALTY, LLC Full time
Job Summary

We are seeking a highly motivated and organized Rental Operations Coordinator to join our team at REIC Specialty, LLC. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our rental shop, including administrative tasks, customer service, and logistics coordination.

Key Responsibilities
  • Administrative Support: Provide administrative support to the operations team, including data management, filing, and record-keeping.
  • Customer Service: Deliver exceptional customer service to internal and external customers, responding to inquiries, and resolving issues in a timely and professional manner.
  • Logistics Coordination: Coordinate the movement of rental equipment, including scheduling pick-ups and deliveries, and ensuring timely and accurate documentation.
  • Inventory Management: Maintain accurate inventory levels, including tracking of rental assets, and ensuring that all equipment is properly maintained and stored.
  • Reporting and Analysis: Prepare and analyze reports to ensure compliance with company policies and procedures, and to identify areas for process improvement.
Requirements
  • Education: High school diploma or equivalent required; 3-5 years of related experience and/or training preferred.
  • Experience: 2+ years of experience in a rental customer service environment preferred.
  • Skills: Excellent technical and organizational skills, exceptional communication and people skills, strong teamwork and collaboration skills, good judgment and problem-solving skills, and ability to set priorities and handle multiple tasks simultaneously.
Working Conditions

This position requires the ability to work in a fast-paced environment, with frequent interruptions and deadlines. The incumbent must be able to maintain a high level of accuracy and attention to detail, while also providing excellent customer service and support to internal and external customers.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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