Family Services Professional

4 days ago


Oklahoma City, Oklahoma, United States Oklahoma Human Services Full time
Job Summary:

We are seeking a highly motivated Family Services Professional to join our team in Oklahoma City, Oklahoma. As a key member of our staff, you will be responsible for providing exceptional service to clients in our retail space.

About the Role:

This is a full-time position working Monday through Friday, 8:00 AM - 5:00 PM. The ideal candidate will possess a valid driver's license and maintain required car insurance for occasional travel.

Salary: Level I: $37,440.00 + Full State Employee Benefits, Level II: $40,248.00 + Full State Employee Benefits

The successful candidate will have strong communication skills, a professional demeanor, and the ability to work effectively in a fast-paced environment. If you are passionate about delivering excellent customer service and making a difference in the lives of others, we encourage you to apply.

Responsibilities:
  • Greet clients in a professional manner in our OKDHS retail space.
  • Assess client needs and determine eligibility for specific programs for Adult and Family Services.
  • Interview clients in an office setting or via phone.
  • Manage a caseload of clients.
  • Compile data and complete documentation to determine client eligibility.
  • Makes referrals to community resources as needed.
  • Participate in individual and staff conferences.
  • Attend all mandatory training associated with the position.
Qualifications:

To be considered for this role, candidates must meet one of the following qualifications:

  • Level I: Two years of clerical office work experience in a business, public sector, or social work environment.
  • OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.

Level II: Bachelor's degree OR Associate's degree plus two years of clerical office work experience in a business, public sector, or social work environment OR an equivalent combination of education and experience.



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