Customer Service Professional
1 day ago
About Our Company
We're a local family-owned business that's been a part of the community for years, providing exceptional customer service and support to our customers.
Job Overview
We're seeking a talented individual to join our team as a Customer Service Professional. As a key member of our team, you will be responsible for providing exceptional customer service, selling additional work, and managing customer relationships.
Main Responsibilities:
- Provide professional and courteous service to customers over the phone and in person
- Sell additional services and products to customers
- Complete work orders, return customer calls, and respond to customer complaints
- Collect payments and follow up on missed payments
- Assist with scheduling and routing of service professionals
- Enter expenses into accounting software
Requirements:
- Excellent written and verbal communication skills
- Good organizational and time management skills
- Professional appearance and personality
- Prior sales experience is a plus
- Accounting knowledge or QuickBooks Online is a plus
Compensation:
$15.00 - $18.00 per hour, based on experience
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