Senior Field Service Engineer
4 weeks ago
This is a field-based position that provides on-site customer support for PacBio's revolutionary new third generation DNA sequencing platform. The successful candidate will have superior customer management and technical skills in both engineering and science disciplines.
Key Responsibilities- Perform installation, maintenance, upgrade, and repair of PacBio equipment at customer locations.
- Submit timely documentation of service activities and expenses.
- Maintain accurate and reliable service spare parts inventory.
- Work closely with sales and field application specialists to ensure customer expectations are being met.
- Mentor and train new and less experienced service engineers.
- Develop and improve operating procedures and processes.
- Contribute to knowledge base in a timely manner to share problems and solutions with other Field Service Engineers.
- Provide feedback, reports, and analysis of field issues to product teams and service management.
- Write and edit service documentation for alignment, replacement, and upgrade procedures.
- Typically requires a minimum of: 2-4 years of related experience with a Bachelor's degree; or 1-3 years of experience with Master's degree; or 0-2 years of experience with a PhD.
- A degree in Engineering or Science, or equivalent Military, or other experience.
- Minimum of two to five years servicing or supporting complex electromechanical/chemical equipment.
- Knowledge of biochemistry, biology and/or other life sciences.
- Excellent verbal and written communication skills.
- Excellent analytical troubleshooting and problem-solving skills.
- Extensive travel required.
- Proficient with computer software and hardware, including Windows and Linux OS, real-time processing systems, disk arrays and Ethernet architecture.
- Valid driver's license with good driving record.
- Ability to work independently with minimal supervision.
- Ability to lift 40lbs above your shoulder height.
- Ability to lift 75lbs from the ground to unpack boxes.
This position will require several days per week of onsite instrument support at customer facilities.
-
Senior Field Service Engineer
4 weeks ago
Raleigh, North Carolina, United States PacBio Full timeJob SummaryPacBio is seeking a highly skilled and experienced Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing on-site customer support for our revolutionary new third generation DNA sequencing platform. This includes installing equipment at customer sites, ensuring it meets performance...
-
Senior CMT Engineering Field Technician
4 weeks ago
Raleigh, North Carolina, United States Universal Engineering Sciences Full timeJob Summary:Universal Engineering Sciences is seeking a highly skilled Senior CMT Engineering Field Technician to join our team. As a key member of our Construction Services Department, you will be responsible for performing daily inspections of construction projects, conducting field sampling and testing, and ensuring compliance with industry standards.Key...
-
Field Service Engineer
4 weeks ago
Raleigh, North Carolina, United States Paratus Service Group Full timeJob Title: Field Service EngineerAt Paratus Service Group, we are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will play a critical role in providing on-site technical support, programming, commissioning, troubleshooting, and maintenance for advanced lighting control systems.Key...
-
Senior CMT Engineering Field Technician
3 weeks ago
Raleigh, North Carolina, United States Universal Engineering Sciences Full timeJob Summary:Universal Engineering Sciences is seeking a highly skilled Senior CMT Engineering Field Technician to join our team. As a key member of our Construction Services Department, you will be responsible for performing daily inspections of construction projects, ensuring compliance with industry standards and regulations. Your expertise in construction...
-
Field Service Engineer
4 weeks ago
Raleigh, North Carolina, United States Philips Full timeJob Title: Field Service EngineerJob Summary:We are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will provide on-site, online, and phone support to resolve complex technical problems and product issues for our customers. Key Responsibilities:- Provide exceptional customer service by adhering to customer...
-
Senior CMT Engineering Field Technician
4 weeks ago
Raleigh, North Carolina, United States Universal Engineering Sciences Full timeJob SummaryUES is seeking a highly skilled Senior CMT Engineering Field Technician to join our Construction Services Department. As a key member of our team, you will be responsible for performing daily inspections of construction projects, including concrete/soils field sampling, testing procedures, and verification procedures.Key Responsibilities:Perform...
-
Field Service Engineer
4 weeks ago
Raleigh, North Carolina, United States Grifols Shared Services North America, Inc Full timeJob SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Grifols Shared Services North America, Inc. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers in the Raleigh-Durham, NC area and beyond.Key ResponsibilitiesProvide technical support and maintenance...
-
Field Service Engineer
4 weeks ago
Raleigh, North Carolina, United States GRIFOLS, S.A. Full timeJob Summary:We are seeking a highly skilled Field Service Engineer to join our team at Grifols, S.A. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers at their facilities and via remote access tools and telephone.Key Responsibilities:Provide technical support and maintenance...
-
Field Service Engineer
3 weeks ago
Raleigh, North Carolina, United States Paratus Service Group Full timeJob OverviewAs a Field Service Engineer at Paratus Service Group, you will play a key role in providing on-site technical support, programming, commissioning, troubleshooting, and maintenance for advanced lighting control systems. Working directly with clients, you will ensure that our state-of-the-art lighting solutions are operating efficiently and that...
-
Field Service Engineer
4 weeks ago
Raleigh, North Carolina, United States Paratus Service Group Full timeJob OverviewAs a Field Service Engineer at Paratus Service Group, you will play a key role in providing on-site technical support for advanced lighting control systems. Your expertise will ensure that our state-of-the-art solutions are operating efficiently, and customer satisfaction is achieved through exceptional service.Key Responsibilities:Installation &...
-
Senior Field Testing Technician
4 weeks ago
Raleigh, North Carolina, United States NV5 Full timeJob Title: Senior Field Testing TechnicianNV5 is a leading provider of engineering and consulting services to public and private sectors. We deliver solutions through five business verticals: Construction Quality Assurance, Infrastructure, Utility Services, Program Management, and Environmental.As a Senior Field Testing Technician, you will play a critical...
-
Senior Mechanical Engineer
4 weeks ago
Raleigh, North Carolina, United States Dewberry Full timeJob Description:Dewberry is a leading professional services firm with a strong presence in the healthcare sector. We are seeking a skilled Senior Mechanical Engineer to join our Raleigh, NC office and lead the design of mechanical healthcare systems. In this role, you will collaborate with a team of engineers to provide full-range services to our clients,...
-
Senior Software Engineer
4 weeks ago
Raleigh, North Carolina, United States Actalent Full timeJob Title: Senior Application Developer Job Description Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market.Our client, a leading contract medical device...
-
Senior Design Engineer
4 weeks ago
Raleigh, North Carolina, United States Fluor Full timeJob Summary:As a Senior Design Engineer at Fluor, you will play a key role in delivering high-quality engineering services to our clients. Your primary responsibility will be to provide technical leadership and guidance to project teams, ensuring that projects are executed efficiently and effectively.Key Responsibilities:* Develop and implement...
-
Senior Process Engineer
4 weeks ago
Raleigh, North Carolina, United States ITAC Full timeJob Title: Senior Process EngineerWe are seeking a highly skilled Senior Process Engineer to join our team at ITAC. As a key member of our engineering team, you will be responsible for delivering high-quality process engineering solutions to our clients.Key Responsibilities:Develop and implement process engineering solutions for complex capital projectsLead...
-
Senior Bridge Engineer
4 weeks ago
Raleigh, North Carolina, United States Dewberry Full timeJob Title: Senior Bridge EngineerAbout the Role:Dewberry is seeking a highly skilled Senior Bridge Engineer to lead our bridge design team in North Carolina. As a key member of our team, you will be responsible for providing design and quality control of construction documents for simple and complex bridges, primarily of steel and concrete construction.Key...
-
Senior Validation Engineer
4 weeks ago
Raleigh, North Carolina, United States CAI Full timeJob Title: Senior Validation EngineerWe are seeking a highly skilled Senior Validation Engineer to join our team at CAI. As a Senior Validation Engineer, you will be responsible for developing documentation to support Commissioning, Qualifications, and Validation activities.Key Responsibilities:Develop and execute protocols for commissioning and...
-
Senior Mechanical Engineer
4 weeks ago
Raleigh, North Carolina, United States Dewberry Full timeJob Description:Dewberry, a leading professional services firm, is seeking a seasoned Senior Mechanical Engineer to join our Raleigh, NC office. With over 50 locations and 2,000 professionals nationwide, we pride ourselves on delivering exceptional services to our clients. Our team of design professionals, including a large Mechanical, Electrical, Plumbing,...
-
Senior VDC Engineer
3 weeks ago
Raleigh, North Carolina, United States DPR Construction Full timeJob Title: Senior VDC EngineerJob Summary:DPR Construction is seeking a skilled Virtual Design and Construction (VDC) professional to lead the development, implementation, and support of VDC processes across the region. As a Senior VDC Engineer, you will be responsible for supporting established VDC initiatives, model-based project management, process...
-
Senior Structural Engineer
4 weeks ago
Raleigh, North Carolina, United States ExecuSource Full timeJob Title: Senior Structural EngineerJob Summary: We are seeking a highly skilled Senior Structural Engineer to join our team at ExecuSource. As a key member of our engineering team, you will be responsible for designing and engineering mid-rise to high-rise vertical structures, working on a variety of steel, concrete, masonry, and timber buildings. If you...